SD Guthrie

Cultivates oil palm plantations

Assistant Manager - Operations

Operations & LogisticsUpdated on Nov 14

Full-timeAra Damansara, Petaling Jaya, Selangor, MalaysiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Agricultural Engineering, Mechanical Engineering, Automotive Engineering, Agricultural Technology, or another relevant engineering or technical discipline is required.
Five to eight years of relevant experience in agricultural machinery, equipment manufacturing, engineering, project execution, field service, after-sales support, or related industries is required.
Experience coordinating manufacturing partners, fabricators, machinery suppliers, or equipment original equipment manufacturers is advantageous.
Experience in plantation or agricultural mechanization is mentioned, but the source text is truncated and does not provide a complete requirement.

Responsibilities

Monitor production at appointed factories and ensure machines are built according to specifications, quality requirements, and delivery schedules; conduct factory visits and follow up on production issues.
Coordinate inspections, quality checks, pre-delivery inspection, and testing; identify defects, coordinate corrective actions, and ensure machines are complete and ready for delivery.
Coordinate delivery, assembly, installation, commissioning, and machine handover; work with manufacturers, technicians, and internal teams to resolve outstanding issues.
Handle customer complaints, breakdowns, troubleshooting, servicing, and warranty claims; coordinate with manufacturers and technical teams to resolve issues and track warranty cases.
Coordinate sourcing and availability of spare parts, service kits, and components; support field service needs and monitor recurring parts issues.
Maintain production, delivery, service, and warranty records; prepare status reports and identify recurring issues for product and process improvement.
Prepare tenders, SSJF, agreements, and other paperwork as required; track reviews, approvals, and deadlines, and maintain records.
Supervise direct reports, allocate work, and verify completion.

Desired Qualifications

Experience coordinating manufacturing partners, fabricators, machinery suppliers, or equipment original equipment manufacturers is advantageous.

We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!

Job Description:

Responsibility

Key Activities

Approx. Time (%)

Production Management. Monitor production at appointed factories. Ensure machines are built according to specifications, quality requirements and delivery schedule. Conduct factory visits and follow up on production issues.
Quality Management. Coordinate inspections, quality checks, PDI and testing. Identify defects and coordinate corrective actions. Ensure machines are complete and ready for delivery.
Delivery Deployment. Coordinate delivery, assembly, installation, commissioning and machine handover. Work with manufacturers, technicians and internal teams to resolve outstanding issues.
Warranty Management. Handle customer complaints, breakdowns, troubleshooting, servicing and warranty claims. Coordinate with manufacturers and technical teams to resolve issues and track warranty cases.
After Sales & Service Support. Coordinate sourcing and availability of spare parts, service kits and components. Support field service needs and monitor recurring parts issues.
Operational Improvement. Maintain production, delivery, service and warranty records. Prepare status reports and identify recurring issues for product and process improvement.
Administration & Documentation. Prepare tenders, SSJF, agreements and other paperwork as required from time to time. Track reviews, approvals and deadlines; maintain records. Supervise both direct reports, allocate work and verify completion.

Job Requirement

Bachelor's Degree in Agricultural Engineering, Mechanical Engineering, Automotive Engineering, Agricultural Technology, or other relevant engineering/technical discipline.
5–8 years of relevant experience in agricultural machinery, equipment manufacturing, engineering, project execution, field service, after-sales support or related industries.
Experience in coordinating manufacturing partners, fabricators, machinery suppliers or equipment OEMs will be an advantage.
Experience in plantation/agricultural mech

To apply, please submit your resume and cover letter outlining your interest for this role.

About the Company

SD Guthrie

Cultivates oil palm plantations

What does this company do? - SD Guthrie is a farming company based in Selangor, Malaysia, involved in agricultural activities and crop cultivation. How does this company's product(s) work? - The company grows crops on its farms; operations include planting, tending, and harvesting crops to supply agricultural products to markets. How is this company different from its competitors? - The available information does not specify unique products or competitive differentiators. It is identified simply as a farming company located in Malaysia, with no details on specialization or proprietary methods. What is this company's goal? - To grow crops and supply agricultural products to customers through its farming operations.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Petaling Jaya, Malaysia
Founded: 2007

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