Full-Time

Host / Hostess

Posted on 4/16/2024

Tacombi

51-200 employees

Authentic Mexican tacos and tortilla products

Consumer Goods

Entry

New York, NY, USA

Required Skills

Communications

Requirements

Flexible schedule
Minimum 1-2 years of experience as a Host/Hostess, Maitre D’ or Concierge
Positive attitude and passion for guest service
Ability to work in a fast-paced environment
Assertive self-starter
Able to stand for long periods of time
Ability to handle and move objects of up to 20lbs
Knowledge of New York cultural landscape
Excellent verbal and written communication skills
Proficient in Resy or other reservations software

Responsibilities

Greet and welcome guests
Manage flow of guests
Manage reservations
Serve as ambassador of the Tacombi brand
Maintain cleanliness and professional appearance
Be knowledgeable of restaurant policies and brand values
Maintain upbeat and positive attitude
Be observant to guest needs

Tacombi is a fast-growing, omni-channel consumer and retail brand that is committed to globally sharing Mexican food and culture through hospitality experiences, CPG products, community outreach and digital content. Over the next couple years, we’ll be significantly expanding our footprint across the U.S., which means we are going to hire a lot of people and each one of them needs to uphold our brand promise, embody our core values and always extend Mexican Hospitality – Tacombi’s unique service culture – to our growing customer and employee bases.

Tacombi is looking for a Host / Hostess to join our team!

HOST / HOSTESS

Greets and welcomes all guests into the restaurant, ensuring a positive first and last impression of Tacombi

Your responsibilities will include…

Offer every guest a friendly and sincere welcome; anticipate and be responsive to guests’ needs; thank every guest and offer a fond farewell
Embody the Tacombi Service Culture and ensure the Tacombi Experience is carried out throughout all interactions with guests
Manage the flow of Guests into the dining and bar areas, provide accurate wait times to incoming Guests is appropriate to promote Guest retention.
Manage reservations and take full responsibility of guests’ satisfaction until they have been seated and again during their departure
Serve as an ambassador of the Tacombi brand to make a positive impact on the guests, coworkers, and community you touch in person and over the phone
Maintain high standards of cleanliness, professional appearance, and demeanor to ensure guest satisfaction; ensure work station is always clean and organized
Be knowledgeable of restaurant policies, Tacombi Brand values as well as neighborhood events.
Upbeat and positive attitude throughout the entire day, co-operate closely with team members and other departments to ensure an amazing Guest’s experience
Observant to Guest needs throughout dining experience to ensure they receive high-quality service

You should have...

Flexible schedule and ability to work days, nights, weekends, and holidays
Minimum 1-2 years of experience as a Host/Hostess, Maitre D’ or Concierge
Have a positive attitude and be passionate about guest service
Ability to work in a fast-paced, energetic environment
Assertive self-starter - takes initiative and can work well independently
Able to stand for long periods of time.
Ability to handle and move objects of up to 20lbs
Knowledge of the New York cultural landscape including dining, art, music, film, and fashion are huge plus
Excellent verbal and written communications skills
Proficient in Resy or other reservations softwares

Pay rate is $19/hour

Tacombi offers equal opportunities to all applicants, and we are committed to supporting diversity, equity and inclusion. We aim to hire, develop and retain top employees through structured processes that reduce bias and promote equity and belonging.

Tacombi

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Website

View Company Profile

Tacombi stands out as an exceptional workplace due to its dedication to authenticity and quality, specializing in non-GMO and preservative-free Mexican tacos and traditional tortilla products. This commitment not only showcases their leadership in promoting sustainable and healthy eating practices but also fosters a culturally rich environment that values the heritage and flavors of Mexico. Employees are immersed in a vibrant culture that champions excellence and authenticity in its products.

Company Stage

Series A

Total Funding

$27.5M

Headquarters

New York, New York

Founded

2006

Growth & Insights

Headcount

6 month growth

↑ 3%

1 year growth

↑ 11%

2 year growth

↑ 45%