Full-Time
Host / Hostess
Posted on 10/21/2024
Tacombi
51-200 employees
Produces traditional Mexican tortillas and chips
Compensation Overview
$19Hourly
Junior
New York, NY, USA
- Flexible schedule and ability to work days, nights, weekends, and holidays
- Minimum 1-2 years of experience as a Host/Hostess, Maitre D’ or Concierge
- Have a positive attitude and be passionate about guest service
- Ability to work in a fast-paced, energetic environment
- Assertive self-starter - takes initiative and can work well independently
- Able to stand for long periods of time
- Ability to handle and move objects of up to 20lbs
- Knowledge of the New York cultural landscape including dining, art, music, film, and fashion are huge plus
- Excellent verbal and written communications skills
- Proficient in Resy or other reservations softwares
- Offer every guest a friendly and sincere welcome; anticipate and be responsive to guests’ needs; thank every guest and offer a fond farewell
- Embody the Tacombi Service Culture and ensure the Tacombi Experience is carried out throughout all interactions with guests
- Manage the flow of Guests into the dining and bar areas, provide accurate wait times to incoming Guests is appropriate to promote Guest retention.
- Manage reservations and take full responsibility of guests’ satisfaction until they have been seated and again during their departure
- Serve as an ambassador of the Tacombi brand to make a positive impact on the guests, coworkers, and community you touch in person and over the phone
- Maintain high standards of cleanliness, professional appearance, and demeanor to ensure guest satisfaction; ensure work station is always clean and organized
- Be knowledgeable of restaurant policies, Tacombi Brand values as well as neighborhood events.
- Upbeat and positive attitude throughout the entire day, co-operate closely with team members and other departments to ensure an amazing Guest’s experience
- Observant to Guest needs throughout dining experience to ensure they receive high-quality service
Tacombi brings authentic Mexican flavors to the U.S. by crafting traditional tortillas and tortilla chips. Their products are made using traditional methods to ensure freshness and flavor. Tacombi serves individual consumers, restaurants, and community members through a non-profit initiative. The company generates revenue through direct sales online and in stores, as well as through a chain of taquerias offering various Mexican dishes. The Tacombi App provides delivery services for their menu items. A key aspect of Tacombi is its social mission, exemplified by the Tacombi Community Kitchen, which distributes meals to those in need, especially during the COVID-19 pandemic. Additionally, Tacombi focuses on accessibility, ensuring their digital content meets guidelines for people with disabilities. The goal of Tacombi is to combine traditional culinary practices with modern business strategies while making a positive social impact.
Company Stage
Series A
Total Funding
$27.5M
Headquarters
New York City, New York
Founded
2006
6 month growth
↑ 7%1 year growth
↑ 7%2 year growth
↑ 36%
Simplify's Take
What believers are saying
- The recent $27.5M funding round led by Enlightened Hospitality Investments indicates strong investor confidence and potential for expansion.
- Expansion into new locations like Long Island and Westport demonstrates Tacombi's growing footprint and market presence.
- Hiring acclaimed Mexican Chef Carmen Miranda for culinary innovation suggests a commitment to maintaining high culinary standards and introducing new, exciting menu items.
What critics are saying
- The competitive nature of the food and beverage industry in the U.S. could make it challenging for Tacombi to maintain its market position.
- Rapid expansion may strain operational capabilities and affect service quality.
What makes Tacombi unique
- Tacombi's commitment to traditional Mexican culinary practices ensures authenticity and quality that sets it apart from other Mexican food brands in the U.S.
- The multifaceted business model, including direct sales, taquerias, and a dedicated app for delivery, provides multiple revenue streams and customer touchpoints.
- Tacombi's strong social mission, exemplified by the Tacombi Community Kitchen, highlights its dedication to social impact and community support.
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