Zurich Insurance

Global insurer providing property, casualty, life

Marketing Support Executive

Insurance Sales & AgencyConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent and at least 1 year of sales experience, or completion of the Zurich Certified Insurance Apprentice program including an associate degree, with no prior sales experience required.
Knowledge of sales principles, techniques, and terminology.
Knowledge of regulatory requirements in the insurance industry.
Knowledge of Microsoft Office.
Ability to obtain an insurance sales license in states where required.

Responsibilities

Actively manage daily work processes within the designated territory to achieve operational and strategic objectives.
Analyze needs and develop and recommend alternatives to improve processes, customer service, or products.
Lead defined-scope projects lasting 3 to 9 months.
Develop and maintain profitable relationships with new and existing customers.
Assist customers with loss-prevention meetings, claims issues, and product training.
Provide training on products and services to customers and Strategic Business Unit personnel.
Provide technical advice that enables customers to solve problems or improve their business.
Maintain positive customer relationships through regular meetings, including when no specific initiative is underway.
Anticipate customer needs, monitor trends, and recommend changes.
Resolve technical issues within the function or unit.
Prepare customer and distributor reports to support project implementation to time and quality standards.
Assess and evaluate business processes to identify improvement opportunities.
Investigate and conduct research and analysis on potential business-development opportunities.
Review assigned customer cases, prioritize the caseload, and interpret established policies, applying discretion within authority limits to resolve customer issues.

Desired Qualifications

At least 2 years of sales experience.
A license to sell insurance in states where required.
Experience analyzing financial statements.

Job Summary

To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

Job Qualifications

Required:
• High School Diploma or Equivalent and 1 or more years of experience in the Sales area

OR
• Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Sales area

AND
• Knowledge of principles of sales, sales techniques, and sales terminology
• Knowledge of requirements within insurance industry regulatory environment
• Knowledge of Microsoft Office
• The ability to be licensed to sell insurance in the states where required

Preferred:
• 2 or more years of sales experience
• Licensed to sell insurance in the states where required
• Experience analyzing financial statements

Business Accountabilities

• Carry out tasks, such as the preparation of customer and distributor reports, to support the implementation of projects to time and quality standards.
• Assess and evaluate business processes in order to identify opportunities for improvement.
• Investigate and drive research/analysis around potential business development opportunities.
• Review assigned customer cases, prioritize case load and interpret established policies, applying discretion within authority limits in order to resolve customer issues.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur
Remote working:
Schedule: Full Time
Recruiter name: Taren Kaur
Closing date:

About the Company

Zurich Insurance

Global insurer providing property, casualty, life

Zurich Insurance Group provides global multi-line insurance for individuals, families, small and mid-sized businesses, public entities, and multinational corporations in more than 200 countries. Its Property & Casualty arm covers personal lines like car and home, plus a wide range of commercial coverages (property, casualty, motor fleet, marine, construction, energy, financial lines, international programs); its Life business offers protection, savings, retirement, and unit-linked products. The Farmers Group manages Farmers Exchanges in the United States. The company also provides risk engineering and prevention services to help customers reduce risk and build climate resilience, with products sold through agents, brokers, bank partners, and direct channels. Its goal is to provide financial protection and risk management solutions that help customers manage uncertainty and build resilience over the long term.

Company size: 10,001+
Company stage: IPO
Headquarters: Zurich, Switzerland
Founded: 1872

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