Clinical Account Specialist HS - Knoxville, TN

Make your mark for patients

To strengthen our New Hidradenitis Suppurativa Dermatology Sales Team, we are looking for a talented individual to join our team in the position of: Clinical Account Specialist HS in Knoxville, TN.

The Clinical Account Specialist (CAS) position is responsible for driving demand for the current and future Dermatology pipeline assets in an assigned territory. Reinforcing the clinical features of the product, engaging and building relationships with clinical decision makers and office support staff, and working in concert with the broader UCB organization to create the best experiences for patients living with severe immunologic diseases.

About the role:

• Develop a strong understanding and awareness of the patient journey of care, including taking responsibility for ensuring needed therapies get to the patient.
• Offer an outstanding patient experience with our product by communicating clinical information on dermatology products and relevant patient support services to an audience of health care professionals and office staff.
• Establish an understanding of the local health care ecosystems, including the payor environment.
• Demonstrate the UCB Patient Value Strategy principles by establishing collaborative and team-oriented working relationships and integrating within a matrix environment.
• Behave compliantly with all UCB policies / approved messages and coach the team to use of approved UCB sales materials and messages with HCPs and other external stakeholders.

What you’ll do:

• Owning responsibility for attaining territory sales goals and objectives through effective territory planning, visiting clinical decision makers with appropriate reach/frequency, collaborating with the Immunology Clinical Specialist and other members of the UCB Patient Value Team.
• Analyzing territory data to build and adapt a customer call plan to establish professional working relationships with HCP and support staff.
• Maintaining a thorough understanding of the competitive marketplace and drivers of prescriber decisions.
• Conducting account related activities such as profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
• Making strategic business decisions in the management of allocated resources such as financial/budgets, samples, access opportunities.
• Coordinating and supporting promotional educational opportunities and programs intended to expand the knowledge of medical stakeholders and staff (e.g., peer-to-peer educational opportunities) in accordance with UCB policy.

Interested? For this position you’ll need the following education, experience and skills:

Minimum Qualifications:

• Bachelor’s Degree BA/BS
• Minimum of 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device or healthcare industry
• Must have a valid Driver License with no more than 2 moving violations in the previous three-year period
• Must reside within assigned geography

Preferred Qualifications:

• 5+ years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device or healthcare industry

• Experience calling on Dermatologists in the assigned geography
• Experience selling injectable biologics products
• Proven track record of success in Pharmaceutical Sales demonstrated by goal attainment and awards achievement (President’s Club, etc.)
• Biologic product launch experience
• Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions
• Demonstrated understanding of managed care landscape and how it influences/impacts business
• Strong verbal, influencing, presentation and written communication skills 
• Strong collaboration skills and success working in teams

This positions reasonably anticipated base salary range is $132,000 to $174,000 per year. The actual salary offered will take into account internal equity and may also vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors.

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! 

About us 
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9,000 people in all four corners of the globe, inspired by patients and driven by science. 

Why work with us? 
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. 

At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.