speakit

Digital dictation and speech recognition solutions

IT Operations & Helpdesk Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeAthens, GreeceNo salary listed

About the Job

Requirements

The role requires 1–3 years of experience in IT support, helpdesk, or a similar role.
The role requires basic knowledge of hardware and troubleshooting.
The role requires a strong understanding of networking, including TCP/IP, routers, switches, and firewalls.
The role requires cybersecurity knowledge.
The role requires experience with Windows, Office 365, and cloud services.
The role requires the ability to prioritize tasks.

Responsibilities

Monitor and maintain IT equipment, including inventory control, proper function checks, and preventive maintenance.
Monitor system security and report potential issues.
Oversee and support online platforms used internally by the company.
Assist employees with daily IT-related issues involving equipment and applications.
Monitor network and device connectivity, including Wi-Fi, LAN, VPN, and network devices.
Follow IT procedures and contribute to process improvements.
Collaborate with external IT partners or vendors when necessary.
Provide light hardware support for PCs and peripherals, and coordinate with external service providers for repairs when necessary.

IT Operations & Helpdesk Specialist

speakit · Athens, Greece (Hybrid) · Full-time · Posted 2025-11-24

Workplace: hybrid

Department: Internal

Description

Ready to join Speakit as our next IT Operations & Helpdesk Specialist 🚀

We’re a fast-growing recruitment agency in Greece and Portugal, specializing in multilingual recruiting, offering you the chance to develop your skills in IT Operations & Helpdesk services.
Why you’ll love working with us:

#2 Best Workplace™ Hellas 2025 (20–49 employees)
#1 Best Workplace™ for Women™ Hellas 2025 (20–49 employees)
A people-first culture where your growth, ideas, and contribution truly matter

If you’re motivated, detail-oriented, and excited to grow with us, send us your CV and let’s talk!

Monitor and maintain IT equipment (inventory control, proper function checks, preventive maintenance).
Monitor system security and report potential issues.
Oversee and support online platforms used internally by the company.
Assist employees with daily IT-related issues regarding equipment and applications.
Monitor network and device connectivity (Wi-Fi, LAN, VPN, network devices).
Follow IT procedures and contribute to process improvements.
Collaborate with external IT partners or vendors when necessary.
Provision of light hardware support (pc, peripherals, etc.) and coordination with external service providers for repairs when necessary.

Requirements

1–3 years of experience in IT Support, Helpdesk, or similar role.
Basic knowledge of hardware and troubleshooting.
Strong understanding of networking (TCP/IP, routers, switches, firewalls).
Cybersecurity knowledge.
Experience with Windows, Office 365, and cloud services.
Strong problem-solving skills and ability to prioritize tasks.
Good communication skills.

Benefits

If you succeed in this IT Operations & Helpdesk Specialist role, you will have:

Attractive remuneration package
Hybrid working model
Company laptop
Mobile phone & plan
Private Health Insurance (according to company policy)
Work in a dynamic and friendly environment

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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