Strategy & Financial Operations Manager

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Team Overview

The Strategy & FinOps Manager owns the intersection of Financial Operations, Business Planning, and Strategic Initiatives across SSL LATAM. This role is responsible for ensuring strong financial governance, leading planning processes such as AOP and long-range strategic plans, and translating operational and financial insights into actions that drive growth, profitability, and operational excellence across the region.

Role Responsibilities

- Own the FinOps agenda across SSL (Mexico, Colombia, and Costa Rica), ensuring accurate collections, reconciliations, financial controls, and issue resolution across the merchant ecosystem.- Partner closely with Finance to develop a deep understanding of the business P&L, identifying risks, opportunities, and operational levers that impact profitability.- Lead financial and operational planning processes, supporting business reviews, forecasting exercises, target setting, and strategic decision-making across the region.- Design and implement scalable governance frameworks, controls, and reporting mechanisms to improve financial visibility and operational discipline.- Drive cross-functional initiatives involving Finance, Operations, Product, Commercial, and Strategy teams to improve business outcomes and operational efficiency.- Serve as the regional subject matter expert for FinOps, business planning, and profitability optimization across SSL markets.- Support the identification, prioritization, and execution of strategic initiatives aimed at improving customer experience, merchant performance, operational efficiency, and long-term business sustainability.

Role Qualifications

- 6-10 years of experience in Strategy, Finance, Operations, Consulting, Business Planning, or related analytical functions.- Strong understanding of financial statements, business performance drivers, and P&L management.- Advanced SQL and Excel proficiency; experience with data visualization tools is a plus.- Fluent in English and Spanish.- Proven experience leading cross-functional projects and influencing stakeholders across multiple functions.- Strong financial modeling, forecasting, and business case development capabilities.- Ability to navigate ambiguity, prioritize effectively, and independently drive initiatives from problem identification to execution.- Comfortable communicating with senior leadership and presenting recommendations backed by data.- Experience in technology, e-commerce, marketplaces, delivery (particularly groceries) is preferred.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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