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Black Box

End-to-end digital infrastructure and IT services

Infrastructure Technician 2

Telecom & Utility Field ServiceConfirmed live in the last 24 hours
Full-timeChandler, AZ, USANo salary listedIn-person

About the Job

Requirements

  • An associate degree or certification in a technology services or technical discipline, or equivalent work experience.
  • At least 5 years of combined experience in a Site Support Technician and/or Infrastructure Technician role, or similar experience.
  • CNET CNCI, BICSI Installer (INST1), BICSI Installer 2 copper/fiber (INSTC/INSTF), BICSI Technician (TECH), or manufacturer certifications.
  • A valid driver's license may be required.
  • Basic computer skills.
  • Ability to install, terminate, and test low-voltage cables, including twisted-pair cable, coax, power-limited tray cable, stranded and solid-conductor low-voltage cable, and fiber-optic cable.
  • Ability to install cable pathways and conveyances, such as ladders, trays, and support systems, and through-wall penetration systems.
  • Advanced knowledge of terminology for installation and service of cabling infrastructure for telecom, data, security, and wireless systems.
  • Advanced knowledge of industry standards, including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
  • Advanced knowledge of publications concerning standard cabling practices, engineering, and federal, state, and local safety standards for telecom, data, security, and wireless systems.
  • Mechanical aptitude and ability to read blueprints and architectural, mechanical, and electrical documents.
  • Ability to read and interpret floor plans, wiring diagrams, and other installation documentation.
  • Ability to carry up to 30 lbs., lift up to 50 lbs., climb ladders, and work at heights.

Responsibilities

  • Provide team leadership and supervision.
  • Complete physical installation and removal of structured cabling components, cabinets, pathway systems such as cable tray, equipment, racks, and related communications infrastructure materials.
  • Supervise and perform installation and service of low-voltage category cabling, fiber-optic cabling, communications cabling, communications equipment, and other low-voltage systems, including Category 5, Enhanced Category 5, Category 6, and fiber-optic structured cable distribution systems.
  • Evaluate, diagnose, and troubleshoot cabling infrastructure systems, and perform repairs as necessary.
  • Prepare bills of materials for materials and labor.
  • Conduct infrastructure surveys and design.
  • Execute project milestones and test plans.
  • Complete project closeout deliverable packages, including test results, as-builts, pictures, and quality audits.
  • Complete required documentation in written and electronic formats according to company standards, including time reporting for billing and payroll, work order progress and completion, and time and materials for client service-level agreements.

About the Company

Black Box

End-to-end digital infrastructure and IT services

Black Box provides digital infrastructure solutions for large enterprises and public-sector clients, designing, integrating, and managing IT environments. It offers services and products across networking, data centers, cybersecurity, unified communications, and digital workplace, along with consulting, project management, and managed services to design, deploy, and operate systems. The company differentiates itself as a vendor-agnostic integrator with a global delivery footprint, offering end-to-end capabilities from initial design to ongoing support. Its goal is to help organizations build scalable, reliable digital infrastructure across distributed locations to support modern operations.

Company size
Not listed
Company stage
IPO
Headquarters
Plano, TX
Founded
1976

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