Housekeeper

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The casual Housekeeper is responsible for maintaining the cleanliness, safety, and overall appearance of the facility to ensure a welcoming environment for entertainers, guests, patrons, and staff. This role plays a critical part in event readiness by ensuring all areas are clean, organized, and presentable at all times. The Housekeeper is expected to communicate in a friendly, respectful, and professional manner, providing timely and accurate information to guests and colleagues, and seeking assistance when needed. This position requires strong teamwork and collaboration across departments to support seamless operations and a positive guest experience.

This role pays an hourly rate of $24.40 CAD (per CBA).

Benefits as per the union agreement.

This position will remain open until February 5, 2027.

The Vancouver Island Conference Centre (VICC) is the largest meeting space for event planners in the region. This multiple award-winning building has 38,000 sq ft of flexible event space, all within walking distance to nearby hotels, restaurants, boutiques, museums & art galleries. From a versatile ballroom/trade show floor to nine multi-purpose meeting rooms and two reception lobbies, the VICC can accommodate up to 1,450 people.

• Perform skilled and semi-skilled tasks in housekeeping, cleaning, and maintenance of the facility and assets.
• Work from general instructions and specifications, with minimal supervision.
• Assist in ensuring venue cleanliness and day-to-day janitorial needs are met and maintained.
• Operate a variety of hand-operated equipment used in the cleaning and maintenance of the facility, such as vacuum cleaners, polishers, shampooers, and other cleaning and maintenance equipment as required.
• Perform housekeeping, cleaning, and maintenance of facility spaces and fixtures such as floors, walls, windows, doors, offices, meeting rooms, corridors, lobbies, elevators, washrooms, sinks, toilets, urinals, tables, chairs, staging, and other spaces, articles, and fixtures.
• Establish and maintain cooperative working relationships with those contacted in the course of work—staff, contractors, and facility users.
• Work effectively in a service-oriented environment subject to frequently changing priorities.
• Work on an as-needed basis, which could include early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days, and extended numbers of days.
• Perform other duties as assigned.

• Prior experience in housekeeping, janitorial services, or facility maintenance preferred.
• Knowledge of cleaning methods, materials, and equipment, including safe operation of vacuums, floor machines, and other maintenance tools.
• Ability to work independently from general instructions with minimal supervision while maintaining high standards of cleanliness.
• Strong attention to detail with the ability to maintain cleanliness across a wide range of facility areas (e.g., restrooms, offices, public spaces, and event areas).
• Good interpersonal skills with the ability to build and maintain cooperative working relationships with staff, contractors, and guests.
• Reliable and flexible availability, including willingness to work early mornings, evenings, weekends, holidays, and extended shifts as needed.
• Basic understanding of workplace safety practices and proper handling of cleaning chemicals.
• Must be able to regularly lift and/or move heavy objects. 
• Ability to work inside or outside environments.
• Remain flexible and adjust to situations as they occur.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.