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Accor

Global hotel management, franchising, loyalty programs

Réceptionniste

Hotel Guest ServicesPosted on Nov 9
ContractRambouillet, FranceNo salary listedIn-person

About the Job

Requirements

  • Experience in a similar role is an advantage but is not required.
  • Proficiency with Opera software or an equivalent system is required.
  • English proficiency is required.

Responsibilities

  • Welcome guests and handle check-in and check-out, billing, and payment collection while providing exceptional service.
  • Offer guests a personalized experience.
  • Promote the property's facilities and enhance guest stays by offering services.

Desired Qualifications

  • Experience in a similar role is an advantage.
  • Knowledge of other languages is an advantage.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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