Senior Administrative Support Specialist

Torch Technologies has an exciting opportunity for a Senior Administrative Support Specialistto support the Air Force Life Cycle Management Center Electronic Systems PEO (AFLCMC/ES) at Hanscom AFB, MA. The Electronic Systems System (ESS) Division aka Force Protection Division's mission responsibility is to manage and execute the modernization, design, development, testing, fielding, and sustainment of the various software and hardware within the ESS Portfolio.

As a Senior Administrative Support Specialist your duties will include the following, but are not limited to:  

• Provide expert-level support to Department of War (DoW) programs by assisting government leadership with decision-making, planning, and execution throughout the acquisition lifecycle.

• Apply your technical and/or professional expertise to ensure compliance with applicable policies and regulations, contribute to mission success, and help deliver critical capabilities to the warfighter.

• Provide administrative and operational support to government leadership and acquisition program teams.

• Maintain leadership awareness of mission-critical issues, priorities, and organizational initiatives.

• Track and monitor action items, taskings, suspense dates, and program deliverables.

• Prepare correspondence, reports, briefing materials, and official documents for leadership review and signature.

• Coordinate and support meetings, conferences, and working groups, including scheduling, logistics, virtual meeting setup, and documentation.

• Develop and maintain meeting records, agendas, attendance logs, minutes, and action item trackers.

• Manage leadership calendars, conference room schedules, and organizational scheduling requirements.

• Support video teleconferencing and online collaboration platforms, ensuring proper setup and execution.

• Disseminate program policies, guidance, and organizational communications to internal and external stakeholders.

• Maintain program files, records, and document repositories in accordance with organizational procedures.

• Assist with workflow management, office operations, and process improvement initiatives.

• Coordinate, analyze, distribute, and track organizational taskings and responses.

• Support travel planning, coordination, and execution utilizing the Defense Travel System (DTS).

• Respond to routine inquiries, answer telephones, and provide administrative customer support.

• Provide recommendations to improve administrative processes, office efficiency, and organizational effectiveness.

• U.S. Citizenship

• Bachelor's Degree and 12 years of directly related experience with 5 years of experience in a DoW setting.

• Must have maintain a Secret level security clearance. 

Preferred Qualifications:

• Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

• Experience utilizing the Defense Travel System (DTS)

• SharePoint administration and document management

• Calendar management and executive scheduling support

• Meeting coordination and virtual collaboration platforms (Microsoft Teams, Zoom, WebEx)

• Action item, suspense, and workflow tracking

• Preparation of executive correspondence, reports, and briefing materials

• Records management and file maintenance in accordance with DoD policies

• Data collection, analysis, and administrative reporting

• Experience supporting DoW acquisition or program management offices

• Knowledge of Air Force organizational structures and administrative processes

• Strong written and verbal communication skills

• Exceptional organizational and time management abilities

• Ability to manage multiple priorities and competing deadlines

• Professional demeanor when interacting with senior military and civilian leadership

• Strong attention to detail and accuracy

• Excellent customer service and stakeholder engagement skills

• Ability to work independently with minimal supervision

• Strong problem-solving and critical-thinking abilities

• Collaborative team player capable of working across diverse organizations

• Ability to handle sensitive and confidential information with discretion

• Adaptability in a fast-paced, mission-focused environment

• Proactive mindset with a continuous process-improvement approach

• Strong relationship-building and coordination skills

• Ability to anticipate leadership needs and respond effectively

• High level of professionalism, reliability, and accountability

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Schedule: M-F; 8AM to 5PM