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Knight-Swift Transportation

Largest full-truckload carrier in North America

Dedicated Driver Manager

Logistics & TransportationPosted on Nov 9
Full-timeWhiteland, IN, USAIn-person

About the Job

Requirements

  • At least 2 years of experience in operations, planning, or customer accounts in the transportation or retail industry is required.
  • An associate degree or an equivalent combination of education and experience is required.
  • Must be able to work under stress while remaining professional.
  • Must be able to work independently.
  • Must be able to present information clearly and concisely.
  • Must be customer focused.
  • Must possess strong Microsoft Office skills.

Responsibilities

  • Take complete ownership of the dedicated fleet and be accountable for fleet profitability, primary customer contact, and day-to-day operations.
  • Communicate professionally with assigned customer personnel at all levels and develop relationships that support growth.
  • Coordinate with customer operations teams and third-party organizations to book and manage backhauls.
  • Facilitate operations and increase efficiency while incorporating customer in-house processes and systems.
  • Perform planning, driver management, and customer service functions as needed.
  • Coordinate across multiple facilities and personnel to ensure 24/7 customer satisfaction.
  • Coordinate and maintain scheduled trailer and tractor maintenance, including Department of Transportation and preventive maintenance services as well as Skybitz provisions.
  • Ensure on-time delivery, monitor and trace loads, and follow up with customers regarding late pickups or deliveries.
  • Ensure billing, Electronic Data Interchange, and statistical information are submitted accurately and on time.
  • Drive company profitability by identifying opportunities and engaging Dedicated Operations to continuously improve solutions.
  • Develop professional relationships with each Driving Associate to support safety, service, equipment care, fuel performance, and retention.
  • Ensure payroll accuracy for assigned drivers.
  • Assist others in achieving organizational objectives.

About the Company

Knight-Swift Transportation

Largest full-truckload carrier in North America

Knight-Swift Transportation Holdings Inc. is an asset-based trucking company in North America that moves large volumes of freight with its own trucks and drivers, offering regional, intermodal, and dedicated carrier options. It operates an integrated network where freight is moved across vast areas using standardized routing, safety and compliance programs, and data-driven optimization to improve on-time delivery and efficiency. The merger of Knight Transportation and Swift Transportation created the largest full truckload carrier in North America, giving it scale, broad service coverage, stable capacity, and access to more competitive pricing as well as safety and sustainability initiatives. Its goal is to maintain industry leadership by providing reliable, safe, and efficient freight movement across a wide network while pursuing growth and continuous service improvements.

Company size
201-500
Company stage
IPO
Headquarters
Phoenix, AZ
Founded
1990

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