Our Opening and Your Responsibilities
The Sales Administration Specialist will be responsible for finding appropriate solutions to customer inquiries. Your responsibilities include handling various customer inquiries, issuing and correcting invoices, resolving issues, and providing necessary documentation.
Key Tasks and Responsibilities
- Solve customer queries as fast as possible,
- Correct Invoices / create CMR/DMR,
- Monitoring the resolution status,
- Create quality notification to our logistic,
- Create return and replacement orders,
- Ensure database integrity by validating and correcting data stored into SAP,
- Sort out order-related queries and obstacles internally and externally,
- Be a part of the continuous improvements society by identifying areas for process improvement and fulfilling improvement projects.
What You Need to Succeed
- At least 1 year of professional experience in customer support,
- Good knowledge of English and French (min. B2 written and spoken),
- Strong focus to details,
- Strong customer orientation and service-oriented work,
- Good understanding of complex business processes.
Additional Assets:
- knowledge of SAP.
Our Offer to You
- Contract of employment [umowa o pracę], we are looking for a long term cooperation,
- Annual reward 💰,
- Hybrid work model (3 days of work from the office per week)🏠,
- A diverse and inclusive workplace,
- Festive benefits paid in April and December,
- Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
- Possibility to extend medical care to family members,
- Life insurance with possible extended scope,
- Sports card (Medicover),
- Language courses,
- A vast training offer to support your development🚀,
- Wellbeing activities, CSR, with space for your initiatives*,
- Discounts for meals and special offers at Platan Business Park.
The recruitment process consists of the following steps:
- CV selection – we contact selected candidates
- Phone screening with a recruiter (approx. 15 min)
- Initial interview with the Manager and Recruiter (video conference, approx. 1 hour)
The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.
For those who prioritize precision, Mettler Toledo is precisely where you belong.
Job Reference #
22907
Preferred Location
Mazowieckie
Warsaw
Job Type
Full-time
Legal Entity
MT-PL Warszawa SBC
ul. Poleczki 21 02-822 Warszawa Polska