Mid-Market Expansion Account Executive

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

PTC is seeking a highly motivated, growth-oriented Mid-Market Expansion Account Executive to drive Arena PLM and QMS adoption within PTC's existing Onshape customer base across the Electronics & High Tech (EHT) market in North America.

This role is focused primarily on identifying, developing, and closing expansion opportunities within established Onshape accounts. The successful candidate will help customers extend their product development strategy beyond CAD by connecting engineering, quality, operations, and product lifecycle processes through Arena PLM and QMS.

The Account Executive will serve as a trusted advisor to engineering and business leaders, helping customers build a modern, cloud-native product development environment powered by Arena and Onshape.

While the primary focus is cross-selling Arena into existing Onshape accounts, the role will also pursue select greenfield opportunities where customers may adopt both Onshape and Arena as part of a broader digital transformation initiative.

About PTC

Our world is transforming, and PTC is leading the way.

Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

PTC's industry-leading product development portfolio, including Arena and Onshape, helps innovative manufacturers accelerate new product introduction, improve collaboration, streamline quality processes, and create resilient product development organizations.

Key Responsibilities

Drive Arena Adoption Within Existing Onshape Customers

• Develop and execute account expansion strategies across an assigned portfolio of Onshape customers.
• Identify opportunities to extend customer value through Arena PLM and Arena QMS.
• Build relationships with engineering, operations, manufacturing, quality, supply chain, and executive stakeholders beyond the traditional CAD buying center.
• Uncover business initiatives related to product development, engineering change management, quality, compliance, new product introduction, and operational scalability.
• Position Arena as a natural extension of the customer's cloud product development strategy.

Expand Platform Adoption

• Position the combined value of Onshape and Arena as a modern cloud platform for product development.
• Help customers connect design, product lifecycle, quality, and change management processes through an integrated digital thread.
• Develop compelling business cases and ROI models that align platform investments to measurable business outcomes.
• Identify opportunities to replace legacy PLM, PDM, document management, and quality systems.

Own the Sales Cycle

• Lead opportunities from discovery through negotiation, close, and transition to customer success and services teams.
• Develop account plans focused on increasing platform adoption and customer value realization.
• Maintain accurate opportunity management, forecasting, and pipeline visibility within Salesforce.
• Consistently achieve and exceed quarterly and annual revenue objectives.
• Effectively leverage executive sponsorship, technical resources, and specialized teams to accelerate deal progression.

Collaborate Across PTC

• Partner closely with Onshape Account Executives, Customer Success Managers, Business Development Representatives, Solution Consultants, Services Specialists, and Marketing teams.
• Execute coordinated account planning strategies across shared accounts.
• Align customer engagement plans to maximize expansion opportunities and customer outcomes.
• Collaborate with leadership on strategic opportunities requiring executive engagement.

Target Customer Profile

The Mid-Market Electronics & High-Tech segment includes organizations generally ranging from 50 to 200 employees that design, manufacture, or support innovative technology products, including:

• Electronics manufacturers
• Semiconductor and semiconductor equipment companies
• Robotics and automation providers
• Industrial technology companies
• Communications and networking equipment manufacturers
• Consumer electronics innovators
• Hardware-enabled SaaS and IoT companies
• Emerging technology and advanced manufacturing firms

Success Metrics

Success in this role will be measured through:

• Arena expansion revenue within assigned Onshape accounts.
• Cross-sell attainment and multi-product adoption.
• Growth of Arena PLM and QMS footprint across existing customers.
• Executive relationship development.
• Pipeline generation and opportunity creation.
• Forecast accuracy and sales execution.
• Collaboration and effectiveness within a team-selling environment.
• Customer retention and long-term account growth.

Required Qualifications

• 5+ years of successful B2B SaaS sales experience.
• Consistent track record of achieving or exceeding quota.
• Experience selling to engineering, product development, manufacturing, operations, or quality organizations.
• Demonstrated success managing complex sales cycles involving multiple stakeholders.
• Strong executive communication and presentation skills.
• Ability to engage both technical and business decision makers.
• Experience utilizing Salesforce or equivalent CRM platforms for opportunity management and forecasting.
• Self-starter with exceptional territory and account management skills.

Preferred Qualifications

• Experience expanding existing customer relationships through cross-sell and upsell motions.
• Experience selling PLM, CAD, PDM, QMS, ERP, MES, engineering collaboration, manufacturing, or product development solutions.
• Understanding of product development processes including:
  • New Product Introduction (NPI)
  • Engineering Change Management
  • BOM Management
  • Product Lifecycle Management
  • Quality Management
  • Compliance and Traceability
• Familiarity with solutions such as:
  • Arena
  • Onshape
  • Windchill
  • Agile PLM
  • Teamcenter
  • Enovia
  • Autodesk
  • SOLIDWORKS
  • Other engineering software platforms
• Experience working within a collaborative, team-selling environment.

Who Will Thrive In This Role

The ideal candidate enjoys uncovering growth opportunities within existing customer relationships and helping customers expand their adoption of cloud technologies across the product development lifecycle.

They are comfortable engaging engineering leaders, product development executives, quality organizations, manufacturing teams, and senior business stakeholders. They thrive in collaborative environments where success depends on partnership, strategic account planning, and delivering measurable customer outcomes.

Successful candidates are naturally curious about how products are designed, developed, manufactured, and supported. They can translate complex business and technical challenges into transformation strategies that deliver long-term customer value.

Why Join PTC?

• Help define the future of cloud-native product development.
• Sell two of the industry's most innovative product development platforms: Arena and Onshape.
• Work with some of the fastest-growing technology companies in North America.
• Become part of a market-leading organization investing heavily in the convergence of CAD, PLM, collaboration, and quality.
• Play a key role in building the next generation of product development platforms for modern manufacturers.

This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC.At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled.PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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