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Accenture

Advises businesses and runs their technology

Network & Services Operation Associate

IT OperationsConfirmed live in the last 24 hours
Full-timeNavi Mumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Knowledge of revenue assurance.
  • Knowledge of telecom billing.
  • Knowledge of project management.
  • Knowledge of stakeholder management.
  • Experience with problem management.
  • Good customer support experience and networking knowledge are preferred.

Responsibilities

  • Manage problems caused by information technology infrastructure errors to minimize adverse business impact and prevent recurrence by identifying root causes and initiating corrective or improvement actions.
  • Solve routine problems largely through precedent and referral to general guidelines.
  • Interact within the team and with the direct supervisor.
  • Complete daily work tasks with detailed to moderate instruction and receive detailed instruction on new assignments.
  • Make decisions that impact own work as an individual contributor within a predetermined, focused scope.
  • Work rotational shifts, as required.

Desired Qualifications

  • Good customer support experience and good networking knowledge.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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