Program Manager
About the job
- Ten or more years of experience as a Program Manager for the Federal Government.
- Six or more years managing and leading large Enterprise Service Desk teams using ITIL and Agile methodologies.
- PMP certification.
- Experience managing a team of more than 50 IT professionals.
- Strong interpersonal, problem-solving, and time-management skills.
- Strong management skills to manage resources and day-to-day processes.
- Demonstrated experience with full development life-cycle standards and best practices for quality assurance.
- Strong attention to detail, organizational skills, and commitment to quality.
- Ability to work independently and collaboratively within cross-functional teams.
- Provide leadership and direction for project and program management staff, offering client and project management support to enable high-quality client delivery.
- Maintain overall programmatic responsibility for the contract.
- Organize, direct, and manage contract operation support functions involving multiple contract tasks.
- Maintain and manage senior-level client and organizational interfaces.
- Ensure satisfactory performance of contract task areas.
- Ensure projects adhere to the company’s Quality Management System, including its tools and industry best practices, and employ adequate status reporting, reviews, and other control tools to keep projects on track and customers informed.
- Drive identified risks and issues to closure and serve as an initial escalation point for issues escalated from project teams.
- Implement cross-project and cross-organization reporting; develop standards and drive consistent project-level reporting among project managers.
- Work strategically with cross-functional teams to provide innovative, customer-focused experiences.
- Bachelor’s degree in Computer Science or Information Systems.
- ITIL 4 certification.
- Help Desk Institute (HDI) Support Center Manager certification.
- ServiceNow certification.
About the company
ActioNet provides IT solutions focused on cloud-based services, cyber security, and agile software engineering. It helps clients design, implement, and manage secure cloud environments and software projects using agile methods and IT service management practices. The company combines technical expertise with rigorous process frameworks (CMMI-DEV and CMMI-SVC at Level 4, ISO 27001/20000/9001, HDI) and PMI/ITIL methodologies to deliver reliable, scalable IT services. It differentiates itself through its strong certifications, compliance standards, woman-owned status, recognized financial stability, and awards, alongside a client-centric, mission-focused approach. The company’s goal is to help customers achieve measurable outcomes by delivering secure, compliant, and efficiently managed IT solutions that align with their missions and budgets.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Vienna, Virginia
Founded
1998
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Simplify's Take
What believers are saying
- NIWC Pacific award on September 15, 2026 expands Navy cyber delivery.
- NASA SEWP VI win on June 22, 2026 opens broader federal buying channels.
- Thirteenth straight Top Workplace recognition helps recruiting in the Washington market.
What critics are saying
- ActioNet's revenue depends on DoD and civilian recompetes from 2026-2028.
- Large primes can bundle adjacent work and squeeze ActioNet's margin.
- A failed recompete at NASA or Navy would trigger immediate staffing cuts.
What makes ActioNet unique
- NSA named ActioNet a CSfC Trusted Integrator on July 24, 2026.
- ActioNet reached CMMC Level 2 and CMMI V3.0 Level 4 in 2026.
- NASA SEWP VI and NIWC Pacific wins deepen ActioNet's federal access.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Holidays
- Unlimited Paid Time Off
- Disability Insurance
- Flexible Spending Accounts