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Full-Time

Director – Crm

Posted on 6/18/2024

FabFitFun

FabFitFun

501-1,000 employees

Seasonal subscription boxes with personalized items

Consumer Goods

Compensation Overview

$165k - $180kAnnually

+ Bonus + Equity Grant

Senior, Expert

Los Angeles, CA, USA

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
Marketing
Requirements
  • 8+ years of marketing experience including senior level experience in CRM
  • Proven experience growing channel strategies for email, push, and SMS
  • Knowledge of CRM platforms (preferably Braze or Iterable or comparable platforms)
  • Strong leadership skills with experience in hiring, managing, and developing a team
  • Highly data-driven with the ability to interpret data into actionable programs to meet company goals
  • Strong collaboration skills and experience working across senior-level stakeholders
  • Committed to putting the member and member experience first when accomplishing company goals
Responsibilities
  • Drive strategy for omni-channel expansion to engage members and improve retention and growth
  • Collaborate with Product and Engineering to develop/implement/improve necessary systems/tools for CRM vision
  • Own all KPIs and metrics to optimize and develop CRM programs for the best member experience
  • Optimize existing channel strategies, lead A/B testing framework, foster team development
  • Oversee compliance with CAN-SPAM and GDPR regulations, communicate with stakeholders and senior leadership

FabFitFun offers a seasonal subscription box with full-size items across various categories, leveraging personalized curation algorithms and an online platform. The product integrates technology to drive member engagement and enhance the overall subscription experience.

Company Stage

Series A

Total Funding

$237.7M

Headquarters

Los Angeles, California

Founded

2010

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

3%

2 year growth

-2%