C

CALPAK

Designs and sells travel luggage

Director of Retail

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeGardena, CA, USAHybrid

About the Job

Requirements

  • At least 10 years of progressive retail leadership experience, including multi-store responsibility.
  • Strong commercial and financial acumen, including experience owning revenue and profit-and-loss performance.
  • Demonstrated ability to develop and execute strategies that drive retail revenue and overall business performance.
  • Strong understanding of retail performance drivers, including traffic, conversion, average order value, labor, inventory, and customer experience.
  • Proven people leadership experience developing teams, building leadership capabilities, and driving accountability.
  • Experience supporting retail expansion and new store growth.
  • Strong strategic, analytical, and problem-solving skills, with the ability to translate insights into action.
  • Experience across both established retail environments and smaller or growing businesses is preferred.
  • Experience within direct-to-consumer, consumer, lifestyle, fashion, accessories, or an adjacent category is preferred.

Responsibilities

  • Own the overall strategy, performance, and growth of the retail business.
  • Own retail revenue and profit-and-loss performance, establishing clear goals, key performance indicators, and priorities.
  • Analyze business performance and develop strategies to drive traffic, customer acquisition, conversion, average order value, profitability, and overall retail growth.
  • Partner cross-functionally to align retail priorities with broader company, brand, and customer initiatives.
  • Lead and develop the retail organization, with accountability for team performance, people development, succession planning, and overall execution.
  • Establish clear goals, expectations, and ways of working that enable retail leaders and teams to operate effectively and grow.
  • Ensure consistent execution across store operations, customer experience, staffing, inventory, merchandising, and other core retail functions.
  • Assess organizational needs and evolve the team, structure, processes, and capabilities required to support the retail business as it grows.
  • Develop the long-term strategy for the retail footprint and future growth.
  • Partner with executive leadership and internal and external partners to evaluate and execute future retail opportunities.
  • Ensure the organization, capabilities, and resources evolve to support retail growth and future locations.

Desired Qualifications

  • Experience across both established retail environments and smaller or growing businesses.
  • Experience within direct-to-consumer, consumer, lifestyle, fashion, accessories, or an adjacent category.

About the Company

CALPAK

Designs and sells travel luggage

Calpak makes luggage and travel bags that pair practical features with a playful, stylish vibe for both everyday trips and longer adventures. Its products are designed to be lightweight and durable, with useful details like organized compartments and expandable options so travelers can pack efficiently and move easily. Compared with many bag brands, Calpak emphasizes a distinctive blend of utility and fun in its designs, aiming to be accessible in price while still looking stylish. The goal is to encourage people to go places and enjoy the experience of traveling.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Compton, CA
Founded
1989

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