METACare

Healthcare management and care coordination solutions

RN Healthcare Advocate

Medical, Clinical & VeterinaryUpdated on Nov 9

Part-timeHouston, TX, USANo salary listed

About the Job

Requirements

A minimum of three years of healthcare experience is required.
An RN, BSN, or LPN background is suitable; an active license is not required.
Experience in clinical or medical office settings and an interest in helping individuals navigate the healthcare system are required.
Strong communication and listening skills, including the ability to provide emotional support, are required.
Strong organizational abilities and attention to detail are required.
The candidate must be able to work independently and collaborate with healthcare professionals and the Meta Care team.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, is required.
The candidate must successfully complete background checks and all required screenings.

Responsibilities

Build trusted relationships with clergy through regular outreach and personal visits.
Serve as the primary point of contact for clergy who need help navigating healthcare and benefits.
Identify unmet needs and connect clergy proactively with appropriate services and resources.
Promote preventive wellness by educating members about health initiatives and available resources.
Provide educational materials and resources on prevention, wellness, and chronic disease management.
Provide clear, accessible health information to help members understand and use their benefits.
Coordinate medical, dental, and specialist appointments to support seamless care experiences.
Help members navigate healthcare systems and provider networks.
Support benefit coordination and collaborate with plan design vendors as needed.
Coordinate third-party services, including durable medical equipment, home health, and specialty providers, as needed.
Connect members with community resources, including transportation, home care, and support services.
Conduct on-site hospital visits and advocate for members during hospitalizations.
Provide post-hospitalization follow-up and care coordination.
Visit members at assisted living facilities, skilled nursing facilities, retirement homes, and hospitals.
Conduct home safety assessments and arrange modifications or meal services as needed.
Assist members with remote monitoring tools, including glucometers, blood pressure cuffs, and alert systems.
Collaborate with Meta Care support staff, including pharmacists, nutritionists, and social workers.
Collaborate with client leadership to coordinate services and maintain strong communication.
Work with client-affiliated ministries and services, including retirement homes and assisted living facilities.
Participate in client meetings to identify needs and ensure comprehensive support.
Develop outreach initiatives to increase awareness of available services and benefits.
Maintain accurate and timely documentation of member interactions and services provided.
Maintain confidentiality in accordance with PHI and HIPAA guidelines.
Travel to member locations and events as needed.
Perform additional duties as assigned by the Vice President of Care Management.

Job Title: Healthcare Advocate
Location: Catholic Archdiocese of Galveston-Houston, TX
Job Type: Part-Time to Full-Time
Reports to: Vice President of Care Management

About the Role: Help care for those who have spent their lives caring for others

Are you a compassionate, dependable healthcare professional who enjoys helping people, solving problems and building lasting relationships? Would you like to combine your professional experience with your faith by serving those who have dedicated their lives to service?

This is a full-time, relationship-based role—not a traditional bedside clinical position. You will connect personally with priests, helping them to navigate healthcare and benefits, and ensuring that their important needs do not fall through the cracks.

As a Healthcare Advocate, you will serve as a trusted guide, local resource and advocate for the clergy of the Catholic Archdiocese of Galveston-Houston, helping them navigate the complexities of healthcare while supporting their overall well-being. Rather than providing hands-on clinical care, you will serve as a compassionate coordinator and advocate.

This advocacy role blends purpose-driven service with professional expertise, offering the opportunity to build meaningful relationships while helping clergy access the resources they need to flourish. If you are passionate about supporting others, thrive in a mission-centered environment, and want to make a meaningful difference in the lives of those who serve the Church, this role offers a rare and fulfilling opportunity.

The Healthcare Advocate role is a key component of Clergy Care, a dedicated service of Meta Care, Inc. Meta Care delivers impactful, adaptable strategies that respond to the complexities of today’s healthcare environment ensuring members receive the right care, in the right place, at the right time.

Key Responsibilities:

Member Support & Relationship Building

Build trusted relationships with clergy through regular outreach and personal visits.
Serve as a primary point of contact for clergy needing assistance navigating healthcare and benefits.
Identify unmet needs and proactively connect clergy with appropriate services and resources.
Promote preventive wellness by educating members on health initiatives and available resources.
Provide educational materials and resources focused on prevention, wellness, and chronic disease management.
Provide clear, accessible health information to help members understand and utilize their benefits.

Care Coordination & Navigation

Coordinate medical, dental, and specialist appointments to ensure seamless care experiences.
Assist members in navigating healthcare systems and provider networks.
Support benefit coordination and collaborate with plan design vendors when needed.
Coordinate third-party services when needed (DME, home health, specialty providers, etc.).
Connect members with community resources including transportation, home care, and support services.

Advocacy & Clinical Support

Conduct on-site hospital visits and serve as an advocate for members during hospitalizations.
Provide post-hospitalization follow-up and care coordination.
Conduct on-site visits to members in facilities including assisted living, skilled nursing facilities, retirement homes, and hospitals.
Conduct home safety assessments and arrange modifications or meal services when needed.
Assist with remote monitoring tools such as glucometers, blood pressure cuffs, and alert systems.

Collaboration & Program Support

Collaborate closely with Meta Care’s support team including pharmacists, nutritionists, and social workers.
Collaborate with Client leadership to ensure strong communication and coordination of services.
Work collaboratively with Client-affiliated ministries and services including retirement homes and assisted living facilities.
Participate in client meetings to identify needs and ensure comprehensive support.
Develop outreach initiatives to increase awareness of available services and benefits.

Documentation & Professional Standards

Maintain accurate and timely documentation of member interactions and services provided.
Maintain strict confidentiality in accordance with PHI and HIPAA guidelines.
Engage respectfully and professionally with clergy members and colleagues.
Travel as needed to member locations and events.
Perform additional duties as assigned by the Vice President of Care Management
Must successfully complete background checks and all required screenings.

Who We’re Looking For:

Minimum 3 years of healthcare experience required.
RN, BSN, LPN (active license not required). Ideal for nurses seeking a meaningful non-bedside role.
Experience in clinical or medical office settings with a passion for helping individuals navigate the healthcare system.
Exceptional communication and listening skills with the ability to offer emotional support.
Strong organizational abilities and attention to detail.
A humble, service-oriented demeanor and genuine desire to support others.
Ability to work independently while collaborating with healthcare professionals and the Meta Care team.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Compensation & Benefits:
Compensation based on experience and qualifications.
Full-Time employees are eligible for:

Medical, dental, and vision insurance
Retirement plan
Seven (7) paid holidays
Vacation and sick leave
Company contribution of 90% toward individual medical premiums

Availability: This position is available immediately. If you are compassionate, detail-oriented, and inspired by the opportunity to support clergy members in their health and wellness journey, please submit your resume and a cover letter to [email protected]

Equal Employment Opportunity: Meta Care Inc. is proud to be an equal-opportunity employer. All qualified applicants are encouraged to apply.

About the Company

METACare

Healthcare management and care coordination solutions

MetaCare provides non-clinical healthcare management and operational solutions for employers and independent physicians to improve health outcomes while reducing costs and inefficiencies. It offers Encounter Billing (revenue-cycle and medical billing), Encounter Care (practice-management support), Glucose Guards (diabetes, obesity, hypertension via connected devices and coaching), Clergy Care (care management for clergy), and SAMI (automated outreach via calls and texts), plus remote patient monitoring and population health services. It differentiates itself with a non-clinical operations focus, targeted clergy care, and end-to-end services from billing to patient engagement. Its goal is to place patients at the center of care, improve health outcomes, and lower costs by eliminating waste and inefficiencies in healthcare delivery.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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