HEXAWARE

AI-driven global IT services provider

Capital Market Trade Manager

Business OperationsConfirmed live in the last 24 hours

Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

Minimum 12–15 years of experience.
Graduate or postgraduate qualification.
Proven experience in a continuous improvement role, preferably within IT operations at a banking or financial services institution.
Robust understanding of process excellence frameworks and methodologies such as Lean, Six Sigma, Lean IT, and business process re-engineering.
Strong understanding of SDLC methodologies, including Agile, Scrum, Waterfall, and DevOps, and best practices across the SDLC lifecycle.
Ability and commitment to learn the business domain and technology landscape and devise and implement effective solutions and best practices to achieve expected outcomes.

Responsibilities

Identify, lead, and execute projects that use one or more solution levers, such as process re-engineering, technology-enabled interventions, and automation, to improve efficiency and realize productivity benefits in line with SOW or contractual commitments.
Review, analyze, and transform processes within the financial services context.
Drive continuous improvement initiatives across BPS and IT operations delivery teams.
Implement IT operations best practices to enhance efficiency and effectiveness across the SDLC lifecycle.
Develop and manage relevant metrics and KPIs to measure delivery excellence, using an analytical approach to measure complex and unknown process factors.
Collaborate with global cross-functional virtual teams to identify and successfully deliver continuous improvement and automation initiatives.
Project-manage a portfolio of improvement, transformation, and change initiatives across various workstreams.
Report progress and keep organizational leadership and client stakeholders closely informed of delivery progress.
Support, drive, and improve a delivery team-wide process innovation program to identify and deliver operational improvements, especially automation.

Job Responsibilities :
(Must have)

• Identify, Lead & execute projects that harness one or many
solution levers like Process re-engineering, Technology
enabled intervention, Automation etc. focusing on Improving
efficiency, realizing Productivity benefits, per SOW /
Contractual commitments
• Process review, analysis, transformation within the financial
services construct
• Drive continuous improvement initiatives across BPS + IT
operations delivery teams
• Implement Best practices for IT operations to enhance
efficiency and effectiveness, across the SDLC lifecycle
• Develop and manage relevant metrics and KPIs to measure
Delivery excellence with an analytical mindset for measuring
the complex, unknowns etc. of processes
• Collaborate with Global cross-functional, virtual teams to
identify and successfully deliver Continuous improvement,
Automation initiatives
• Effectively project manage a portfolio of Improvement /
Transformation & Change initiatives across various work
streams
• Report on progress and keep Org. Leadership, client
stakeholders etc. closely appraised of progress and delivery
• Support, Drive and improve a Delivery team-wide process
innovation program that can drive the identification and
delivery of operational improvements, especially automation

Criteria : (Must have)

• Must have minimum 12-15 years of experience.

• Graduate or Post Graduate

• Proven experience in Continuous improvement role, preferably within IT operations of a Banking, Fin. Services institution

• Robust understanding of Process excellence frameworks and methodologies like Lean, Six sigma, Lean IT, Business process re-engineering etc.

• Possess strong understanding of various SDLC methodologies including but not limited to – Agile, Scrum, Waterfall, DevOps etc. & Best practices employed within the overall SDLC lifecycle

• Learning agility is a must, with commitment to understand the Business domain, Tech landscape and ability to devise, implement effective solutions, best practices etc. for achieving expected outcomes.

About the Company

HEXAWARE

AI-driven global IT services provider

HEXAWARE provides IT consulting, enterprise platform management, and BPO services to large enterprises, helping clients in banking, insurance, and utilities with AI-powered digital transformation. It delivers technology-enabled solutions that automate processes, modernize IT, migrate to cloud, develop and manage applications, manage data, and enhance cybersecurity under customized contracts. The company differentiates itself by integrating AI-driven automation, cloud, data management, security, and BPO across the full IT stack for large-scale transformations. Its goal is to improve operational efficiency, reduce costs, and enable smarter decision-making for its customers.

Company size: 10,001+
Company stage: IPO
Headquarters: Navi Mumbai, India
Founded: 1990

Recently Posted Jobs

Explore more opportunities at HEXAWARE

See more jobs