Manager, Fleet & Program Operations

ICON is seeking a Manager, Fleet & Program Operations to run day-to-day execution of the lifecycle of ICON’s 3D printer fleet, from deployment planning through mobilization, active project coordination, demobilization, and return-to-ready. Working within the operational playbook and fleet strategy set by senior leadership, this leader will keep deployments on schedule across a growing portfolio of residential, commercial, and MILCON projects.This role will coordinate across Print Operations, Field Engineering, Supply Chain, Inventory, and Mobility to move printers, BOMs, rail systems, and thousands of parts on time and ready to print. This position will sit at our Austin, TX headquarters and report to the Senior Manager, Fleet Operations.

RESPONSIBILITIES:

Deployment Planning

• Maintain the master fleet deployment calendar, with current knowledge of every printer’s location, status, readiness, and next assignment.
• Build and execute the Deployment Gantt for each assigned project, defining steps,
  ownership, and sequencing across Inventory, Manufacturing, Print Operations, and Mobility.
• Run recurring planning meetings with team leads to surface issues, track status, and
  maintain a rolling two-week look-ahead across active deployments.
• Support pre-deployment coordination from initial scoping through on-time mobilization.
• Provide equipment forecasting input to senior leadership and business development as the project pipeline evolves.
• Conduct site assessments covering site constraints, receiving areas, and storage
  requirements.
• Execute deployment-scale logistics for fleet moves, including steel sets, rail sections,
  crane mats, and large inventories of parts.

Continuous Improvement

• Maintain and improve ICON Deployment Processes, including the software tools used
  for communications, procedure updates, and lessons learned.
• Analyze printer data and performance KPIs to identify improvements following downtime
  investigations.
• Support logistics-related processes with the data needed to improve fleet productivity. 

Mobilization & Return-to-Ready

• Oversee HQ staging and verification of printer Bills of Materials (BOMs), including packout kits, tooling, rail systems, site equipment, and spares.
• Drive completion of the Pre-Mobilization Checklist for each Vulcan and Magma printer,
  ensuring sign-off before any equipment leaves for a site.
• Plan and schedule outbound truckloads (53ft flatbeds, hotshots, tilt beds, box trucks) around printer readiness dates.
• Work with Sustaining Engineering and Field Engineering to confirm Preventative Maintenance, walkthroughs, punchlist items, and final sign-off are complete before deployment.
• Track and publish mobilization status and outbound shipment schedules to stakeholders, and account for all printers, spare units, and associated equipment.
• Sequence printer delivery so equipment does not block downstream trades.
• Manage the demobilization process, including cleaning, preventive maintenance, mechanical/electrical breakdown, and staging for outbound shipment.

Team Management

• Lead and develop the fleet operations team, including onboarding new hires and cross-
  training to ensure coverage across concurrent deployments.
• Partner with Print Operations leadership and HR on headcount needs and recruiting.
• Promote a culture of accountability, continuous improvement, and field-ready execution.

MINIMUM QUALIFICATIONS:

• 5+ years of experience in field logistics, heavy equipment mobilization, construction operations, or fleet management in multi-site operating environments.
• 3+ years of people management experience, including cross-functional coordination.
• Experience coordinating multi-truck, multi-site logistics involving oversized or specialized equipment.
• Proficiency with inventory management systems (e.g., NetSuite) and construction project management platforms (e.g., Procore).
• Experience creating and managing BOMs, packout checklists, and mobilization tracking
  documentation.
• Strong written and verbal communication skills for coordinating across field, HQ, supply chain, and engineering teams.
• Ability to work effectively in fast-paced field environments with competing priorities.
• Valid driver’s license; ability to travel up to 50% to project sites, including extended stays.

PREFERRED SKILLS AND EXPERIENCE:

• Experience with large-scale construction or MILCON projects.
• Familiarity with 3D printing, advanced manufacturing, or construction technology equipment.
• Experience with crane mats, rail systems, or heavy manufacturing infrastructure.
• Knowledge of DOT freight regulations, hotshot logistics, and flatbed/tilt-bed load requirements.
• Experience with Gantt-based mobilization planning and milestone-based scheduling.
• Lean construction or process certifications.
• Experience in dynamic, high-performance environments.