Charter Executive

Summary:
Network Aviation Group heads up a group of two dozen wholly owned and inter-related aviation businesses. Originally formed in 1985 the Network Aviation Group now spans five continents. We offer a variety of sales and services to client airlines, as well as managing a fleet of freighter aircraft on a network of scheduled routes and charters throughout the world.
 
The Role:
The Commercial Executive is responsible for quoting and overseeing ad-hoc charter & airfreight enquiries and flight management. The role will deal directly with the Company’s key clients and liaise closely with the Company’s in-house Operations department.
This position would suit a commercially minded and operationally aware individual, ideally with experience in the airline, airfreight, or logistics industries.
 
Key Responsibilities: 

• Production and reporting of key operational statistics and performance indicators where requested
• Direct client liaison where required to both internal and external clients/stakeholders representing the company in the appropriate manner
• Quoting for ad-hoc charter flights
• Liaising closely with key clients
• Flight Management
• Close coordination with Operations, Handling Agents and group overseas offices
• Processing flight paperwork and administration related to bookings
• Other reasonable work-related requests as directed by the Line Manager

 
Experience Needed:

• Previous freight forwarding or cargo airline experience 
• Previous experience in a Charters role/department
• Experience/knowledge of airline operations

 
Competencies/Behaviours: 
Leading Business

• Customer centric / obsessed
• Derives strategies based on client needs – internal or external – and effectively balances this with Network      Aviation’s goals
• Seeks out client insights to shape strategies and solutions
• Gathers client feedback to continuously improve strategies and solutions
• Thinks strategically
• Balances short term focus with a long term perspective, supporting the driving of sustainable growth in the business
• Thinks systemically, connecting the dots across diverse aspects of the business
• Considers the implications of decisions and takes calculated risks
• Drives change and innovates
• Challenges the status quo in what is done and how to improve our client experience
• Seeks out new opportunities, embraces challenges and drives innovation with urgency
• Champions change to deliver tactically as well as strategies in the pursuit of ambitious goals
• Drives for results
• Commits to and delivers exceptional results
• Holds self and others accountable for the highest standards of delivery
• Overcomes obstacles and challenges to make a difference

 
Leading People

• Boundary-less collaboration
• Captures and shares collective experiences to improve future outcomes
• Proactively builds effective internal and external stakeholder relationships
• Drives, promotes and role models collaboration across functions and teams
• Is self-aware and listens actively to other viewpoints
• Communicates authentically, building trust and cohesion in team / with peers
• Respects and values differences and leverages different perspectives to improve business outcomes
• Empowers teams / peers with  accountability
• Holds self and others to high standards of performance continuously raising the bar
• Is agile and remains curious
• Is the energy for others –  focuses on what is possible; sets the pace and the bar high
• Stays curious to gather new insights, is willing to fail in the pursuit of stretch goals
• Learns from mistakes and adapts approach where appropriate.