Full-Time

Operations Technical Support Analyst

Flexible Options

Confirmed live in the last 24 hours

Broadridge

Broadridge

10,001+ employees

Technology solutions for financial services industry

Data & Analytics
Financial Services

Compensation Overview

$110k - $120kAnnually

+ Bonus Eligible

Mid, Senior

Newark, NJ, USA + 1 more

More locations: Catskill, NY, USA

Hybrid role with flexibility to work remotely, assigned to a Broadridge office.

Category
Customer Success & Support
IT Support
IT & Security
Requirements
  • 4+ years of Fed Settlement operational experience
  • In-depth knowledge of Impact and BNY BDC
  • Knowledge of BNY vs Impact reconciliation
  • TMPG processes
  • Knowledge of FICC processes including CFM
  • Functional/technical skills; knowledge of Impact, BNY BDC & FICC
  • Strong analytical and problem-solving skills, with the ability to navigate complex situations.
  • Solid knowledge of Fed Settlement operations products and processes
  • Ability to recognize and escalate high-risk items to minimize loss or breaks
Responsibilities
  • Apply in-depth knowledge of Impact and BNY BDC to ensure timely settlement of client’s transactions
  • Monitor firm’s liquidity to mitigate overdraft charges IN BNY
  • Track failed transactions (TMPG) and follow-up with counterparties for fund settlements
  • Monitor clients’ FICC activities and action uncompared transactions including Fund settlement requirements
  • Coordinate with client’s trading desk on collateral movement across different BNY accounts
  • Identify potential risk associated with certain high valued trades and act to mitigate
  • Escalate client issues and complaints on operational matters to higher-level management, when necessary.
  • Develop and maintain strong relationships with team, and client’s trading desk.
  • May perform other duties/responsibilities as needed or assigned.

Broadridge Financial Solutions provides technology-driven services for the financial services industry, focusing on processing and managing large volumes of financial transactions. They help clients, including financial firms and investment managers, track investments and ensure compliance with regulations through data management, analytics, and client communications. Broadridge stands out by offering specialized solutions for portfolio management and ESG performance monitoring, while generating revenue through subscription services and transaction fees. Their goal is to empower financial institutions with the tools and insights needed to navigate the complexities of the financial markets.

Company Stage

IPO

Total Funding

$3.1B

Headquarters

New York City, New York

Founded

1962

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for AI-driven solutions boosts Broadridge's AI-powered services.
  • The rise of ESG investing aligns with Broadridge's comprehensive ESG monitoring tools.
  • Digital transformation in finance accelerates demand for Broadridge's integrated trading platforms.

What critics are saying

  • Competition from fintech startups could erode Broadridge's market share.
  • Rapid technological changes may outpace Broadridge's platform adaptation capabilities.
  • Cybersecurity threats pose risks to Broadridge's data management and transaction processing.

What makes Broadridge unique

  • Broadridge processes over $10 trillion in daily trading volume, showcasing its market influence.
  • The company provides visibility into 95% of ETF and 90% of mutual fund assets.
  • Broadridge's comprehensive suite includes ESG monitoring and AI-powered insights for financial firms.

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