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Access Services

Provides personalized, community-based support services

Behavior Support Direct Support Professional

Full-TimeUpdated on 10/17/2026
$17/hr+ $5/hour incentive rate
Mid
Bachelor's
Malvern, PA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • The selected candidate must meet all qualifying and ongoing job criteria, including background checks, a physical examination, and a driving history record.
  • Enhanced DSP candidates must have a Bachelor's degree in Psychology, Education, Special Education, Counseling, Social Work, or Gerontology; or a high school diploma/GED equivalency with one year (at least 1,000 hours) of experience as a Direct Support Professional and must complete NADD Certification with Access Services' support; or an accepted current or active certification, including NADD Competency Based Clinical Certification, NADD Competency-Based Dual Diagnosis Certification, NADD Competency-Based Direct-Support Professional Certification, Registered Behavior Technician, Certified Nursing Assistant, or Board Certified Assistant Behavior Analyst.
  • A valid U.S. driver's license held for at least two years, excluding time with a permit, is required.
  • Candidates must have no serious traffic convictions within the past three years, including DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents during that period.
  • Candidates must have access to a reliable vehicle during work hours with valid registration and inspection stickers, and valid auto insurance with proof of covered-driver status on the policy.
  • Candidates need creative problem-solving and interpersonal skills; ability to teach basic daily living skills; ability and willingness to provide personal care; knowledge of basic family dynamics; ability to establish effective working relationships with individuals, families, case managers, and the general public; ability to express ideas clearly to individuals and families; ability to verbally express ideas and document clear and precise outcomes in the PSP; sensitivity to the family atmosphere; commitment to Resident Rights and the individual's individuality; and ability to manage time and work independently within guidelines.
  • Candidates need skills acquired through training on autism spectrum disorders, experience managing medical needs, or behavior management.
  • Candidates must be proficient in or able to learn and use workplace applications, platforms, and technologies.
  • Candidates must be able to routinely provide direct care and support at program sites and in the community; stand, sit, or run independently or to provide proper care and supervision; move with an individual to maintain safety in home and community settings at near and far distances, including when an individual struggles to meet expectations; assist an individual who has fallen regardless of weight or size; walk and climb stairs independently or to provide direct care; and perform household or community tasks while ensuring safety, direct care, and compliance with the ISP.
Responsibilities
  • Assist individuals with developmental intellectual disabilities in the region served and provide creative support through a variety of community tasks and activities.
  • Provide support as outlined in each individual's plan of care using approved interventions, including safe crisis management techniques, emotional support, and positive reinforcement.
  • Maintain appropriate case notes for individuals served.
  • Engage in supervision, training, and professional development.
  • Perform household and community tasks such as laundry, cleaning, meal routines, shopping, or dining out while ensuring the individual's safety, proper direct care, and compliance with the ISP.

About the company

Access Services provides personalized support across five divisions—behavioral health, intellectual disability and autism, children and family services, housing and homelessness, and faith and mental health—for communities in Eastern Pennsylvania. The organization works by a diverse team that gets to know each person and family, then delivers tailored services to help them overcome challenges and live fulfilling lives in the community. What sets Access Services apart is its long-standing presence since 1976, a broad regional footprint (14 counties), and a coordinated approach across multiple behavioral health and social services areas designed to meet a wide range of needs. The firm’s goal is to empower individuals and families by offering services that improve their ability to live in and engage with their communities.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Upper Dublin Township, Pennsylvania

Founded

1994

Get referred to Access Services

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 2026 Bethlehem community home expands capacity for adults with intellectual disabilities and autism.
  • Montgomery County awarded Access Services about $2.2 million annually for housing administrative assistance.
  • Open roles across behavioral health, housing, and crisis teams signal continued program growth.

What critics are saying

  • Sue Steege retires December 31, 2026, creating execution risk during leadership transition.
  • Montgomery County contract funding renewals expire after June 30, 2026, threatening revenue visibility.
  • Labor-intensive direct-support staffing and pay pressure can destabilize service quality and margins.

What makes Access Services unique

  • Access Services served Eastern Pennsylvania for 30+ years with deep local county relationships.
  • Its housing, behavioral health, crisis, and disability services span one integrated mission.
  • The 2026 Enabling Technologies home in Bethlehem shows differentiated community-living innovation.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Paid Holidays
  • Tuition Reimbursement
  • Professional Development Budget
  • Training Programs

Company News

Railpace Newsmagazine
Apr 21st, 2026
First of 374 new Multilevel III rail cars delivered to NJ TRANSIT.

First of 374 new Multilevel III rail cars delivered to NJ TRANSIT. New Jersey Governor Mikie Sherrill, Congressman Rob Menendez, Congresswoman Nellie Pou and NJ TRANSIT President & CEO Kris Kolluri showcased advancements made in modernizing NJ TRANSIT's fleet of vehicles, highlighted by the arrival of the first of 374 next generation multilevel rail cars. The Multilevel III rail car will undergo several months of final testing and commissioning in New Jersey before being joined by up to 40 additional new cars which are expected to be deployed into passenger service later this year. At an event on Monday at NJ TRANSIT's Meadows Maintenance Complex in Kearny, NJ TRANSIT also displayed a new 40-foot bus, a new Access Link paratransit vehicle, and a new mobile police command center. Earlier this year, NJ TRANSIT unveiled the first of its fully renovated River LINE light rail vehicles. This represents an investment of more than $3 billion dollars and is a major step forward in the agency's plan to fully modernize its rail and bus fleets by 2031. The new Multilevel III rail cars provide dramatically increased mechanical reliability. This will allow NJ TRANSIT to retire rail cars that were built in the 1970's that operate between 30,000 to 40,000 miles before a mechanical failure and replace them with cars that are ten times more reliable, traveling approximately 400,000 miles before a mechanical failure. Customer amenities include additional seating capacity and enhanced accessibility, higher operating speeds up to 110 m.p.h. as well as USB charging ports and new onboard information screens. The new rail cars will replace NJ TRANSIT's aging Arrow III and Comet II and IV single-level cars. The first car to be delivered to NJ TRANSIT is a multilevel power car. Power cars are passenger coaches equipped with traction motors. They can propel themselves and two other passenger cars without locomotives, or they can be combined with additional power cars operating trainsets as long as 14 cars. Power cars provide faster acceleration than can be achieved by locomotive-driven trainsets. The new multilevel cars are being manufactured by Alstom in Plattsburgh, NY and are among the first of their kind in the nation. The new 40-foot buses include USB charging ports at multiple seats, brighter LED interior lighting for comfort and energy efficiency, and low-floor design with ramps for faster, easier boarding - especially for seniors and customers with disabilities. The buses also feature improved intercom systems for clearer announcements and enhanced safety and security measures such as onboard security cameras, blind-spot cameras to assist bus operators, and turn-warning systems to alert pedestrians when buses are making turns. Access Link presented its new BraunAbility ProMaster Low Floor vehicle - a purpose-built, ADA-compliant low-floor vehicle designed to allow faster and easier embarking and disembarking for both ambulatory and non-ambulatory clients, including but not limited to senior citizens and customers with disabilities. The vehicles are configured to accommodate five ambulatory passengers and one wheelchair passenger. Access Link plans to place these vehicles into service in the summer of 2026. The new mobile police command center is a 45-foot state-of-the-art vehicle. It features dual entry points, three separate rooms, including a front operations room with six fully equipped workstations, a middle support area with communications equipment, and a rear conference room with seating for 12, providing a functional and flexible workspace. The new mobile police command center has the technological capabilities to serve as a centralized command hub for both critical incidents and planned events.