NGP VAN is the winningest technology platform in the history of democratic and progressive causes, working tirelessly to innovate and advance the technology our clients rely on to bolster our democracy. We help power the trailblazers, campaigners, and advocates fighting up and down the ticket for equality, racial justice, reproductive freedom, democracy, climate reform, and more— including the national Democratic committees and progressive organizations, thousands of Democratic campaigns, hundreds of labor unions, advocacy organizations, progressive and non-partisan PACs, and other organizations.

The ActionKit team needs you to help our clients win fights to make the world a better place.

ActionKit is used by nearly 150 progressive groups and nonprofits to help tens of millions of online supporters contact decision makers, donate money, and take action online and offline. Our clients--the Color of Change, MoveOn.org, Sen. Elizabeth Warren, and others--use our tools to protect immigrant rights, fight climate change and more. Our scalable, flexible tools and APIs make us the choice of some of the most tech-savvy progressive organizations using the Internet to fight for good.

ActionKit is built and maintained by a small, tight-knit team at NGP VAN, the top provider of technology for Democrats and progressives. ActionKit has been around for over a decade, and the team has always worked together remotely. If you’d like to use your tech and customer support skills to make the world a better place, read on.

Our small team is looking for a remote US-based Lead QA Engineer to own product quality, helping us consistently build and ship the tools that our clients need to change the world. Does a new feature do what it says on the tin? Does it do justice to the original request? Is the UI intuitive and responsive? What about corner cases and mischievous users? These are a few of the questions you’ll regularly wrestle with.

Between testing efforts, you have room for your own contributions. Maybe that’s automating QA tasks, improving documentation, or fixing an irksome bug yourself. The team is flexible and informal. There’s room for you to find your niche.

Is this the job for you?

You’ve worked with ActionKit as a developer or campaigner. If you haven’t worked with ActionKit then you’ve either worked with similar tools or participated in one of our client’s advocacy campaigns.

You have a track record of finding needles in haystacks through creativity, intuition, patience, and sometimes a little luck. We ship a lot. Occasionally something should get a polish or a second pass before clients see it. We want to find those rare cases without searching the entire haystack.

You’ve learned complicated new tools or systems through experimentation and self-directed research. We lean on judgement and context over process and checklists, getting the full picture takes some triangulation.

You’ve proposed changes to a feature, tool, or product that went on to be implemented.You’ll work directly with our engineers throughout the QA process. Our engineers are capable, smart, and do great work. And when something needs attention, it’s your feedback they work from.

You know SQL and have used some combination of Python, Django, and REST APIs. If you haven’t directly worked with these, you’ve seen these up close and have probably used something similar.

You can see problems from diverse perspectives, including that of campaigners, developers, and members of the public. You’ve probably have experience as a technical writer, developer advocate, software developer, product manager, database manager, orsimilar.

Compensation

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.

This position is a part of a bargaining union represented by CWA Local 1101, 1400, 2336, or 13000.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

US Base Salary: $123,000 - $128,000

Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.

We will be accepting applications for the role until 10/20/2024

Our Culture:

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

Our comprehensive and competitive benefits include:

Generous Flexible Time Off (FTO) Policy
Up to 15 paid company holidays including some commemorating social justice events and self-care
Paid volunteer time
Resources for savings and investments
Paid parental leave
Paid sick leave
Health, vision, dental, and life insurance with additional access to health and wellness programs.
Opportunities to learn, develop, network, and connect

Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms.

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.

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