Moss Holding Company

Tension fabric structures for trade shows

IT Business Analyst

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeFranklin Park, IL, USA$100k - $120k /yr

About the Job

Requirements

At least 4 years of experience in business analysis, business systems analysis, IT business partnering, or applications management.
A demonstrated history of carrying cross-functional problems through to resolution.
Working literacy in ERP and customer relationship management data models, with the ability to follow a transaction across system boundaries.
Strong written communication and the ability to produce a specification for engineers.
Credibility with production team members.
Comfort with ambiguity and daily problem solving.

Responsibilities

Build working relationships with functional and site leadership.
Understand margin pressure, growth plans, and capability gaps sufficiently to contribute to a rolling roadmap.
Serve as the front door for technology requests, triaging each one to resolve, route, shape, or decline with rationale.
Produce documentation that engineering can build from and that stakeholders recognize as their own problem stated back to them.
Express technical constraint, risk, and cost in business terms such as cycle time, revenue at risk, and hours deflected.
Build working knowledge of the application estate; trace a process end to end across system boundaries and understand where the data lives.
Take assignment of ambiguous issues and drive them to documented resolution alongside the stakeholders.
Maintain the connective tissue on active initiatives, including status, decisions, dependencies, and the written record that survives turnover; partner with technical staff and external consultants.
Identify and qualify candidates for automation, integration, and AI-assisted workflow; build the business case, define the success measure, and verify after implementation that the benefit materializes.
Serve as a business-side integration resource for newly acquired entities, mapping incoming processes to the standard stack and identifying what must be preserved and converted.

Desired Qualifications

Experience in manufacturing, printing, fabrication, event production, or an engineered-to-order environment.
Experience with Microsoft Dynamics 365 Business Central, Salesforce, or a comparable low-code platform.
Exposure to workflow automation tooling and AI-assisted or agentic workflow development.
Experience in a multi-entity, multi-currency, or private-equity-backed organization.
Familiarity with ITIL 4 service management concepts or BRM Institute practice.
SQL or reporting-tool fluency, such as Power BI or Domo.

IT Business Analyst

Moss Holding Company · Franklin Park, United States · Full-time · Posted 2026-09-17

Salary: USD 100,000–120,000

Workplace: on_site

Department: New Headcount

Description

At Moss, a Vomela Company, our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.

Apply now to find your place at Moss.

Location: MUST be onsite in Franklin Park, IL

Pay Range: $100,000 - 120,000 USD/annually

Job Summary

We are looking for an IT Business Analyst to sit between the business and the ERP technology that runs it. You will work with Operations, Sales, and Finance leadership to understand what they are trying to accomplish, then shape that into work a technical team can build with confidence.

What You'll Do...

Build working relationships with functional and site leadership.
Understand margin pressure, growth plans, and capability gaps well enough to contribute to a rolling roadmap.
Serve as the front door for technology requests, triaging each one to resolve, route, shape, or decline with rationale.
Produce documentation that engineering can build from and that stakeholders recognize as their own problem stated back to them.
Express technical constraint, risk, and cost in business terms such as cycle time, revenue at risk, and hours deflected.
Build genuine working knowledge of the application estate. Trace a process end to end across system boundaries and understand where the data actually lives.
Take assignment of ambiguous issues and drive them to documented resolution alongside the stakeholders.
Maintain the connective tissue on active initiatives: status, decisions, dependencies, and the written record that survives turnover. Partner with technical staff and external consultants.
Identify and qualify candidates for automation, integration, and AI-assisted workflow. Build the business case, define the success measure, and verify after implementation that the benefit materializes.
Serve as a business-side integration resource for newly acquired entities mapping incoming process to the standard stack and identifying what must be preserved and converted.

Requirements

What You'll Bring...

4+ years’ experience in business analysis, business systems analysis, IT business partnering, or applications management
Demonstrated history of carrying cross-functional problems through to resolution
Working literacy in ERP and CRM data models; ability to follow a transaction across system boundaries
Strong written communication and the ability to produce a specification for engineers
Credibility with production team members
Comfort with ambiguity and daily problem solving

Preferred

Manufacturing, printing, fabrication, event production, or engineered-to-order environment experience preferred
Microsoft Dynamics 365 Business Central, Salesforce, or comparable low-code platform experience
Exposure to workflow automation tooling and to AI-assisted or agentic workflow development
Experience in a multi-entity, multi-currency, or private-equity-backed organization
Familiarity with ITIL 4 service management concepts or BRM Institute practice
SQL or reporting-tool fluency (Power BI, Domo, or similar)

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Short Term & Long-Term Disability
Training & Development
Wellness Resources

Essential Functions/Physical Demands

This role requires regular communication, both verbal and written, and frequent use of hands for computer and office equipment. The position may involve occasional standing, walking, or lifting up to 25 pounds. Vision requirements include close and distance vision with the ability to adjust focus. Intermediate to advanced technical aptitude is required.

Apply

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About the Company

Moss Holding Company

Tension fabric structures for trade shows

Moss Holding Company designs and builds fabric-based environments for trade shows and live events. It uses tension fabric structures—backdrops, booths, and display spaces created by fabric stretched over lightweight frames. Through acquisitions like MacroArt and Stretch Shapes, it adds graphics and immersive fabric products to offer end-to-end experiential marketing capabilities worldwide, backed by EagleTree Capital. The company's goal is to be a leading global provider of fabric-based experiential environments that are easy to assemble, transport, and reuse.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Elk Grove Village, IL
Founded: 1975

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