Head of Operations
Build AI
Head of Operations
Build AI
Public-benefit data hyperscaler for physical AI
Build AI is the data hyperscaler for Physical AI. We're vertically integrated across hardware, manufacturing, logistics, collection, and model training to scale the physical labor dataset orders of magnitude faster than anyone in the world.
We collect data from people doing physical work. We’re hiring a Head of Operations to build and run our workforce across India.
If we decide to start operations in a new city tomorrow, you should be able to mobilise 100 people within 24–48 hours — and do it again, repeatedly. You will build the recruiting networks, local teams, and logistics capability that make this possible, hire high-quality city managers, operators, and regional heads, and own logistics and shipping so teams have the equipment they need when operations begin.
The job requires long hours, high agency, and extreme operational rigour. You should know what is happening in each city, identify problems early, and follow them through until they are resolved.
Mobilise 100 people within 24–48 hours in any city where we need to start operations
Build and maintain relationships with local recruiters, staffing partners, and workforce networks across India
Hire, train, and manage high-quality city managers, operators, and regional heads
Own city launches, including workforce readiness, onboarding, training, equipment, and local logistics
Own shipping, tracking, distribution, and recovery of equipment across cities
Make sure workers show up, have the right equipment, and understand what they need to do
Set daily targets and track attendance, productivity, data quality, costs, and equipment utilisation
Hold city managers and regional heads accountable for execution
Resolve workforce shortages, shipment delays, equipment failures, and other problems that stop collection
Build processes that allow teams to maintain operational rigour as we expand
Visit sites to verify execution and fix problems directly
Have personally mobilised large workforces or launched operations under tight deadlines
Have built and managed field operations across multiple cities in India
Have hired and managed city managers, field operators, or regional leaders
Have directly managed logistics, shipping, and equipment or inventory
Can build recruiting networks that deliver reliable workers at short notice
Can manage daily performance across distributed teams with close attention to detail
Willing to work long hours and travel at short notice to get operations running
Existing relationships with staffing agencies, local recruiters, and workforce partners across India
Logistics, delivery, warehousing, manufacturing, or other businesses with large field teams
Launching operations in new cities within days
Managing wearable cameras or other equipment deployed in the field
Working at an early-stage company
High agency
Extreme operational rigour
Attention to detail
Intense determination
Clear communication
Low ego
Creative, not constrained by how things have been done before
Immediate rejects: inability to change, limiting beliefs, low ambition.
Competitive pay
Medical, dental, and vision packages with generous premium coverage
$500 per month credit for waiving medical benefits
Housing subsidy of $2k per month for those living within walking distance of the office
Relocation support for those moving to San Francisco (Financial District) or Shenzhen (Nanshan)
Various wellness benefits covering fitness, mental health, and more
Daily lunch and dinner in our office
Unlimited compute budget subject to ROI justification
Unlimited Codex and Claude credits
Travel
Build believes in the Bitter Lesson. By taking a general approach of learning from humans, our addressable market is all physical labor.
We are a fully in-person team in San Francisco (Financial District) and Shenzhen (Nanshan), and greatly value engineering skills. We do not have boundaries between engineering and research, and we expect all of our technical staff to contribute to both and work across disciplines as needed.
Build AI is an equal opportunity employer. We review every application. If you do not meet every bullet, still apply. Questions: [email protected]
Build AI runs as a public benefit corporation that acts as a data hyperscaler for physical artificial intelligence, handling hardware, data collection, and model training in one end-to-end pipeline. It collects an egocentric dataset of physical labor by equipping thousands of workers with head-mounted cameras in real-world settings, then provides this data to researchers and corporate robotics teams to train physical AI models. The company differentiates itself by being vertically integrated—owning the hardware, data collection, and training process—and by focusing on large-scale, real-world data rather than relying on third-party sources. Its goal is to accelerate the development of robots that can perform manual tasks in everyday human environments, unlocking human potential.
Explore more opportunities at Build AI