Full-Time
Assistant Program Director
IDD, Opwd
Services for the Underserved
1,001-5,000 employees
Offers services to underserved New Yorkers
Compensation Overview
$66.3k/yr
New York, NY, USA
In Person
Bachelor's
 Social & Community Services (1) |
|---|
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- A bachelor's degree in human services or a related field is required.
- At least one year of experience working with individuals with Intellectual and Developmental Disabilities is required.
- At least one year of experience as a Qualified Intellectual Disability Professional with individuals with intellectual and developmental disabilities is required.
- Demonstrated knowledge of day habilitation services, Supported Employment, OPWDD regulations, and Medicaid billing processes is required.
- Bilingual English and Spanish speaking ability is required.
- Ability to escort persons supported in community settings and provide direct care when needed.
- Willingness to provide on-call support and respond to emergencies as required.
- Lead the development and implementation of individualized person-centered plans and Staff Action Plans aligned with each person's Life Plan.
- Oversee daily operations of the Day Habilitation program, ensuring quality services are delivered, documented, and compliant with OPWDD and Medicaid requirements.
- Support and mentor Direct Support Professionals and staff through training, coaching, and role modeling.
- Support the Program Director with program management, staff supervision, and emergency responsiveness during high-demand periods.
- Promote continuous quality improvement and advocate for the rights, dignity, and independence of persons supported.
- Develop, monitor, and coordinate Staff Action Plans that reflect meaningful, person-centered outcomes.
- Advocate for persons supported during Life Plan meetings, ensuring their preferences and voices are represented.
- Participate in screening, admission, and discharge processes to ensure smooth transitions.
- Facilitate community integration and participation in socialization, volunteerism, recreation, and personal-growth activities.
- Provide leadership, mentoring, and coaching to Direct Support Professionals and support staff.
- Conduct staff training on compliance, person-centered planning, Medicaid billing, and program policies.
- Lead and facilitate meetings with stakeholders and the person's circle of support.
- Ensure adequate staffing and skill development in alignment with program needs and regulations.
- Assist with management of program budgets and responsible resource allocation.
- Respond to emergencies and provide 24-hour on-call support as needed.
- Ensure all program activities comply with OPWDD regulations, Medicaid billing requirements, and agency policies.
- Monitor accurate data collection, documentation, and timely submission of billing and reports.
- Participate in audits, quality assurance, and quality improvement initiatives.
- Maintain records and ensure documentation, signatures, and dates are accurate and complete.
- Implement SUS policies and uphold health, safety, and fire-regulation standards.
- Continuously evaluate program performance and identify opportunities for enhancement.
- Promote a culture of feedback and collaboration among staff, persons supported, and stakeholders.
- Ensure adherence to CARF standards and best practices in day habilitation services.
- Experience in staff supervision, person-centered planning, and program management.
- SCIP-R certification.
- CPR and First Aid certification.
- Proficiency in basic computer applications, including Microsoft Office, Teams, and Windows.
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
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Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
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Benefits
Wellness Program
Professional Development Budget
Company News
In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).