Safety & Security Manager

Overview

South Florida’s beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Manager of Safety & Security to join our Pier Sixty-Six Resort team!

Reporting to the Assistant Director of Safety & Security, you will manage and provide for the safety and security of guests, team members, and resort property in an effective, professional, and guest-friendly manner commensurate with the demands of a five-star resort. Provides such services by legal requirements. Oversees continuous security rounds and inspections of all resort areas, Residences, Marina, and the heart of the house. Directs proactive hotel safety and loss prevention efforts and is responsible for creating an ongoing safe workplace for team members. Conducts investigations and provides timely follow-up concerning all hotel safety-related issues.

Responsibilities

• Coordinate with the Director of Safety & Security the activities of all Safety & Security department team, ensuring compliance with all federal, state, and local laws and Pier Sixty-Six Resorts policies and safety standards.
• Ensure delivery of five-star security services to guests and hotel team in a friendly and professional manner.
• Direct and maintain continuous surveillance of the property to ensure we are proactively identifying opportunities and threats to ensure the safety and security of the team members and guests.
• Resolve, document, and track all security-related issues or problems.
• Assist in responding to all general liability insurance claims.
• Co-chair property Safety Committee and coordinate all monthly safety meetings and safety programs.
• Coordinate the timely preparation of all Security logs, shift reports, and other permanent records.
• Review all reports regularly for completeness and accuracy.
• Inform the Director of Safety & Security of all matters concerning safety and security
• Manage weekly schedules of the Safety & Security team.
• Adhere to the Bloodborne Pathogen Exposure Control program. Train team regarding policies and procedures. Have appropriate equipment located at the resort.
• Maintain standards for all investigations.
• Conduct detailed investigations into work-related injuries.
• Oversee the search, storage, and return of all lost and found items.
• Assist in conducting an annual inventory of all chemicals used by all departments in the hotel.
• Instruct and supervise the new Safety & Security team during their first few months of employment.
• Assist in conducting in-service training, including distributing information about all matters of general interest and policy.
• Whenever feasible, rotate job assignments to expand each Safety & Security team experience and understanding of various safety functions.
• Coordinate with the Director of Safety & Security to conduct First Aid, CPR, fire extinguisher, and safety orientation training for hotel team members.
• Oversee first aid training for all Safety & Security team.
• Develop cooperative working relationships between the Safety & Security team and other resort team members and outside law enforcement personnel to promote a timely and effective exchange of information
• Supervise key control program, including master key distribution list, control of key blank purchases, and key production.
• Maintain security system and radio equipment.
• Handle all guest-related incidents as necessary.
• Warn violators of rule infractions, such as loitering, smoking, or panhandling.
• Assists team with managing intoxicated guests.
• Develop and manage a secure, confidential record system that will allow immediate retrieval of incident reports, criminal trespass notices, photographs, and similar information

Additional Duties & Responsibilities

Maintain comparison statistics:

• Room losses
• Total number of incidents
• Number of employee accidents and resultant cost in terms of money and lost work
• Number of guest accidents
• Provide an up-to-date list of persons authorized to issue package passes (along with confidential copies of their signatures)
• Review/maintain accurate daily payroll records/reports, maintaining conformity to established budgetary guidelines
• Other duties as assigned

Qualifications

• College Degree, preferred
• Minimum of 3 years experience in a Security role in a hotel environment
• Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills, and abilities
• Valid certification in CPR/AED and first aid or the ability to obtain certification
• Valid Driver’s License and satisfactory driving background/criminal history record
• Able to make decisions on imperfect information, agile in multi-tasking, bias toward action, decisive
• Decisiveness
• Agility in multitasking
• Ability to make decisions on imperfect information
• Effective communication skills in English

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties                                                                           

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort