Software Development Manager

Description

Amazon Quick is building an AI-native work surface that understands what users want to accomplish and figures out how to get it done. We are looking for a Software Development Manager to lead a high-performing software development team to deliver the third-party integrations that connect Quick to the business systems users rely on every day, enabling AI agents to take real action on their behalf. In this role, you will own the technical vision and roadmap for your team's products, tackle ambiguous problems, and shape solutions that scale. You will combine your technical depth with people leadership to grow engineers, define architecture, and deliver results that directly influence business outcomes. If you are energized by building great teams and great software in equal measure, we want to hear from you.

Key job responsibilities
- Lead and grow a software development team, establishing team structure and strategic direction while coaching engineers across multiple levels to reach their full potential.
- Own the 1–2 year technical roadmap for your team's software systems, partnering with product management and cross-functional stakeholders to prioritize projects that maximize customer impact.
- Drive system design decisions by evaluating tradeoffs in scalability, maintainability, performance, and security, and ensure your team delivers high-quality, well-tested software aligned with engineering best practices.
- Create operational mechanisms and metrics to monitor system health, track progress against goals, and continuously improve the customer experience.
- Identify opportunities to integrate generative artificial intelligence tools and practices into your team's workflows, evaluating outputs and applying responsible AI principles to augment productivity and quality.

A day in the life
You start your morning reviewing operational dashboards and triaging any issues before joining a design review where your engineers present a proposal for a new service component. You ask clarifying questions, test assumptions, and help the team refine their approach. After a roadmap alignment session with partner teams, you shift focus to a one-on-one with a direct report, discussing their career goals and mapping out a development plan. Later, you review a narrative document for an upcoming initiative, sharpening the problem statement and ensuring the proposed solution addresses real customer needs.

About the team
Our team builds and maintains software systems that are critical to Amazon's operations, and we take pride in delivering reliable, scalable solutions that customers depend on every day. We operate in an inclusive, collaborative environment where engineers are encouraged to experiment, simplify, and learn from each iteration. We are focused on long-term technical investments that position us for growth, and your leadership will play a key role in shaping both the technology and the culture of the team as we scale.

Basic Qualifications

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.