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Deloitte

Audits companies and advises on tax and technology

Data Platform Engineering Lead - Managed Services

Engineering LeadershipUpdated on Nov 10
Full-timeRemote in USA

About the Job

Requirements

  • At least 10 years of experience in data platform engineering, cloud operations, or technology service delivery.
  • At least 5 years of experience leading engineering or platform operations teams in a production or managed-services environment.
  • At least 4 years of experience administering or supporting Snowflake and enterprise data platforms.
  • At least 3 years of experience with Matillion Data Productivity Cloud or comparable ETL/data integration platforms, including on-premises environments.
  • At least 5 years of experience managing IT service management processes, including incident, problem, change, service-level agreement, and service reporting.
  • At least 3 years of experience overseeing production releases, continuous integration and continuous delivery, environment operations, or disaster recovery across AWS and/or Azure.
  • A bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline, or equivalent professional experience.
  • Ability to travel 10% on average, based on the work and clients and industries served.
  • Ability to work independently and collaboratively as part of a team.
  • Effective written and verbal communication skills.
  • Meticulous attention to detail and quality of work product.
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
  • Strong interpersonal skills and professional demeanor.
  • Ability to meet deadlines.

Responsibilities

  • Lead day-to-day operations and continuous improvement of a client's data platform services.
  • Guide engineering and operations teams to maintain platform health, deliver reliable service, and manage operational risk in partnership with cloud, security, architecture, and client stakeholders.
  • Lead operational administration and service health for Snowflake, Matillion Data Productivity Cloud, and on-premises ETL environments.
  • Govern incident, problem, change, and knowledge management; monitor service-level agreement performance; and drive timely root-cause analysis and remediation.
  • Coordinate production releases, continuous integration and continuous delivery orchestration, environment provisioning, disaster recovery planning, and operational readiness.
  • Oversee approved platform enhancements from estimation and design through testing and implementation.
  • Lead engineering teams and service partners; manage priorities, capacity, escalations, and stakeholder communications.
  • Facilitate change advisory reviews and support operational audits, reporting, and governance requirements.

Desired Qualifications

  • ITIL-aligned experience.

About the Company

Deloitte

Audits companies and advises on tax and technology

Deloitte audits companies and advises businesses and governments on tax, technology, and risk, and it is one of the Big Four, the world's four largest accounting firms. In 1849 its founder became the first independent auditor of a public company, Britain's Great Western Railway. Its auditors check companies' financial reports for errors and fraud before investors rely on them, while its consultants design strategy, install business software, and defend clients against cyberattacks. Clients pay fees for each audit or project, and each country's Deloitte firm is a separate business owned by its local partners. Deloitte was founded in London in 1845 and is based in New York.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$17.1M
Headquarters
New York, NY
Founded
1845

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