Associate Specialist - Multiple Teams

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibility

●         Ensure all corporate action entitlements are processed accurately and timely to clients according to the Operation Manual and other operational duties as assigned by supervisor

●         Coordinate and follow up discrepancy items with relevant parties timely and escalate any exceptions to supervisor

●         Ensure corporate action deadlines are fully met to limit any exposures

●         Exercise good judgment to promptly resolve and/or escalate problems/discrepancies within established timelines and document clearly all occurrences and exceptions for future reference

●         Proactively check and investigate any discrepancies or non-credit of corporate action entitlements with custodian

●         Ensure all incoming emails and instructions are responded to in a timely manner

●         Contribute ideas and recommendations to improve process efficiencies and increase risk mitigation

●         Assist supervisor to prepare operation and MIS reports

●         Perform GL and system record checking/reconciliation and escalate to supervisor if there is any discrepancy

●         Handle internal/external customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units/parties within benchmark

●         Act as various coordinator as assigned by supervisor

●         Assist supervisor to conduct BCP drill test to ensure operations will not be interrupted due to disaster

●         Understand the regulatory and compliance requirements and internal control standards and report problem and exceptions to supervisor immediately

●         Understand the result of periodic risk based self assessment and assist to rectify exception/non-compliance issues as identified properly and timely

●         Provide support in ad-hoc project and assist to conduct testing on various systems enhancements to increase the efficiency and effectiveness in daily operations

●         Assist supervisor to promote staff morale and team culture in order to build up an efficient, knowledgeable and professional back-end operation support team

●         Cooperate with other team members and supervisor to maintain high team efficiency and effectiveness

●         Maintain self-development to ensure sufficient knowledge is equipped to handle the assigned duties

Requirement

●         University graduated in Finance, Business Administration or relevant disciplines

●         Knowledge of banking or investment practices and procedures

●         Minimum 2 years’ experience in corporate action or custodial operations

●         Good understanding of the entire process of corporate action operations

●         Has equities settlement knowledge is preferable

●         Able to accept guidance and instruction of supervisor towards achieving the team’s goals

●         Being attentive to details of assigned job

●         Ownership of results and commitment to personal goals

●         Good interpersonal and communication skills

●         Strong problem-solving skills and capability to adapt to changes

●         Hong Kong public holiday support may be required

●         Detail oriented with strong control mindset and able to work against tight short deadlines

●         Strong motivated and able to work under pressure

●         Proficiency in MS Office

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Location:

Two Harbour Square

Job:

Operations

Schedule:

Regular

Employee Status: