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Sprinto

Automates security compliance checks for cloud

Account Manager - SMB

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in IndiaNo salary listed

About the Job

Requirements

  • 2–4 years of experience in account management, customer success, renewals, or sales; SaaS experience is ideal, while security, compliance, or GRC software experience is a plus rather than a requirement.
  • Ability to negotiate pricing, discounts, and contract terms confidently without becoming defensive or over-discounting.
  • Ability to manage many accounts at different stages using dashboards and structured playbooks.
  • Clear, concise written and verbal communication for high-volume outreach.
  • Ability to read account data, including usage, payment status, and renewal dates, and use it to prioritize work.
  • Resilience and initiative when handling pushback and price objections, and ability to flag risks early.
  • Interest in compliance and security, or willingness to learn SOC 2 and ISO 27001.

Responsibilities

  • Own a high-volume portfolio of startup and early-stage SMB accounts, managing renewals, upsells, and day-to-day relationships while prioritizing by risk and value.
  • Manage the renewal pipeline end to end by tracking renewals ahead of expiry, forecasting accurately, and closing on time.
  • Negotiate commercial terms, including pricing, discounts, and contract length, including multi-year commitments.
  • Identify and close expansion opportunities, such as adding security frameworks or upgrading plans, particularly during renewal conversations.
  • Address failed payments and lapsed billing early to reduce churn.
  • Use CRM workflows, templates, and playbooks to manage account volume, and log renewal stages, risk flags, and outcomes in real time.
  • Partner with Customer Success, Sales, Finance, and the audit team to unblock renewals, resolve billing disputes, and report regularly on portfolio health.

Desired Qualifications

  • Experience with security, compliance, or GRC software.

About the Company

Sprinto

Automates security compliance checks for cloud

Sprinto provides a security compliance automation platform for tech companies to manage and automate security audits. The platform connects to a company's cloud environment to consolidate risk, map controls, and run automated checks across large data volumes. It offers pre-approved, auditor-grade compliance programs that can be launched with a few clicks, making it easy to stay compliant as the business grows. Sprinto differentiates itself by handling over a million compliance checks monthly, emphasizing automation, scalability, and ready-to-use programs, which reduces the manual effort required for audits. The goal is to help tech teams maintain security compliance without slowing down their operations, enabling safer growth and easier regulatory alignment.

Company size
201-500
Company stage
Series B
Total funding
$31.5M
Headquarters
Karnataka, India
Founded
2020

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