Director, Data and AI Governance

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Role Summary:

The Director; Data and AI Governance serves as the accountable governance representative for assigned business functions, helping them use data and artificial intelligence responsibly, effectively, and in accordance with applicable policies, standards, controls, and regulatory requirements. Acting as a trusted partner and conduit between the business and central policy and governance teams, the they provide practical, risk-based guidance across the lifecycle of data and AI initiatives.

The role combines governance review, control validation, credible challenge, record quality, and executive advice with responsibility for improving how governance operates. The successful candidate will help standardize governance inputs, develop AI-enabled stewardship agents, and redesign workflows that use agentic capabilities with appropriate human oversight and accountability.

Key Responsibilities:

• Serve as the accountable governance representative for assigned business functions, helping ensure that data and AI activities are understood, risks are managed, controls are in place, and governance requirements are met within established service levels.
• Review assigned data and AI initiatives for submission completeness and compliance; identify privacy, security, data quality, model, legal, regulatory, ethical, and operational risks; coordinate subject-matter expert review; and support risk acceptance, exceptions, and escalation.
• Provide practical, risk-based guidance to initiative owners and advise executives on governance risks, options, trade-offs, and required controls, including escalating or recommending that activity be paused or modified when requirements are not met.
• Ensure accurate, complete, and high-quality records for data and AI systems, models, and use cases, including ownership, classification, metadata, lineage, access, retention, quality, controls, validation evidence, and lifecycle status.
• Validate that required controls are implemented, operating effectively, and supported by appropriate evidence; challenge unsupported assertions; coordinate remediation of identified gaps through closure; and perform quality assurance and peer review of governance decisions.
• Design, develop, test, and continuously improve AI-enabled stewardship agents that augment governance activities while maintaining appropriate human oversight, accountability, and controls.
• Drive standardization of governance inputs, evidence, taxonomies, and decision criteria to improve consistency, enable automation, and support scalable agentic workflows.
• Contribute to organizational transformation initiatives that integrate agentic capabilities into governance processes, including redesigning workflows, defining effective human-agent interaction, and supporting responsible adoption.
• Build governance readiness within the business through training, coaching, awareness activities, and proactive engagement with initiative owners and stakeholders; communicate relevant policy, process, and regulatory updates; and participate in governance forums and communities of practice.
• Act as the business-level conduit to central Data & AI Policy and Governance teams by contributing business insight to policies, standards, controls, and guidance; translating requirements into practical actions; and communicating implementation challenges and emerging risks.

Qualifications

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $200,000.00 to $ 320,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.