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Shields Health Solutions

Specialty pharmacy services for health systems

Pharmacotherapy Pharmacy Technician

PharmacyPosted on Nov 11
Full-timePortland, OR, USAIn-person

About the Job

Requirements

  • At least 1 year of pharmacy technician experience is required; 5–8 years is preferred.
  • State registration as a pharmacy technician is required. If additional licensure is needed, the applicant must commit to obtaining it within a mutually agreed timeframe; continued employment depends on meeting these requirements.
  • A high school diploma or GED is required.
  • Strong interpersonal communication and phone skills are required.
  • High proficiency in Epic is required, along with the ability to learn other programs quickly and extract relevant information.
  • Strong organizational skills are required.
  • Computer proficiency is required, including Microsoft Office tools—Outlook, Teams, Word, Excel, and PowerPoint—as well as internet navigation and web-based platforms. Data-entry and computer skills are evaluated in a pre-employment assessment.
  • Discretion and confidentiality are essential when handling sensitive and private data.

Responsibilities

  • Conduct routine patient check-ins to monitor therapy experience, identify concerns, and support adherence to treatment plans.
  • Conduct initial outreach to confirm therapy start and assess early treatment experience.
  • Coordinate patient appointments, follow-up visits, and clinical monitoring schedules.
  • Complete delegated pharmacist support tasks, including gathering patient information, preparing charts or notes, and managing task queues.
  • Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
  • Prepare and route prescription-related requests or medication renewals to the pharmacist for review.
  • Maintain clear and timely documentation in required systems to support continuity of care.
  • Organize patient lists, call queues, and clinical follow-up tasks to facilitate workflow efficiency.
  • Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
  • Participate in relevant training, team meetings, and process improvement initiatives.
  • Perform other duties as assigned.
  • Use Microsoft Office tools, internet resources, and web-based platforms for communication, documentation, and data management.

Desired Qualifications

  • National certification as a CPhT or equivalent is strongly preferred but not required.
  • Experience working with physicians, nurses, and other healthcare professionals, preferably in a medical clinic, is a plus.

About the Company

Shields Health Solutions

Specialty pharmacy services for health systems

Shields Health Solutions provides integrated specialty pharmacy services for health systems to improve patient outcomes and drive growth. It collaborates with 75 health systems, including academic medical centers and community hospitals across 47 states, to deliver medication management, patient support programs, and care coordination for patients with chronic and complex diseases. The company works by partnering with clinicians and healthcare providers to manage specialty medications, optimize clinical outcomes, and make high-cost therapies more accessible and affordable. What sets Shields apart is its extensive network of health-system partnerships and its focus on therapy management and coordination within the hospital ecosystem, rather than operating as a standalone retail pharmacy. The goal is to help health systems expand access to specialty care, improve patient outcomes, and grow through integrated pharmacy services.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$3.5B
Headquarters
Quincy, MA
Founded
2012

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