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Chubb

Global property & casualty insurer

TM Supervisor - DM/TM Department

Customer SupportConfirmed live in the last 24 hours
Full-timeTaipei City, TaiwanNo salary listedIn-person

About the Job

Requirements

  • At least five years of work experience in insurance, finance, or telemarketing.
  • At least two years of team management experience.

Responsibilities

  • Manage customer service personnel, train staff, and supervise call operations.
  • Answer policyholders' questions about insurance.
  • Handle customer complaints and emotional escalations.
  • Handle customer-service administrative matters and prepare reports.
  • Carry out assignments from the supervisor.
  • Develop improvement plans or proposals to increase customer satisfaction among consulting customers.

About the Company

Chubb

Global property & casualty insurer

Chubb is the world’s largest publicly traded property and casualty insurer, offering commercial and personal insurance, reinsurance, life and health products across 54 countries. It underwrites policies by evaluating risk, pricing premiums, and paying claims fairly and promptly when covered events occur. Its breadth of products, extensive distribution, and strong financial position distinguish it from competitors and enable it to serve diverse clients globally. Its goal is to help people and businesses manage risk with clear policy terms and reliable financial protection.

Company size
10,001+
Company stage
IPO
Headquarters
Zurich, Switzerland
Founded
1985

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