Senior Account Manager
Wise
Senior Account Manager
Wise
Low-cost international money transfers with API
We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely to grow and retain our existing partners.
We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and Flip in APAC, and today have 100+ global banks and platforms connected and powered by Wise Platform.
A bit about the role:
You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing partners predominantly in Indonesia. You’ll identify and execute growth opportunities across your partner portfolio, manage churn risk and build relationships with key stakeholders.
The role will be based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.
Your mission:
Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise.
Develop and actively manage comprehensive account plans for key accounts, articulating strategies for growth and managing risk of attrition.
Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners.
Take a data led approach on influencing decision making with internal / external stakeholders.
Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions.
Bring the voice of the partner to influence Wise Platform product roadmaps as well as build out strong partner testimonials.
Work on projects and initiatives (regional or global) to improve our account management function.
A bit about you:
You have demonstrated experience in an Account Management role, managing payment solutions for large enterprises
You have a track record of successfully driving revenue growth from accounts in your portfolio
You have experience with domestic and international payment schemes, ideally also in correspondent banking (SWIFT).
Knowledge of and experience with the commercial banking and financial services landscape in Indonesia, and understand how cross-border payments works within the landscape
Ability to adapt quickly and manage high-growth commercial initiatives in a technical environment
You’re experienced in building and maintaining relationships with a range of stakeholders of all sizes – from CEOs, to head of payments, network managers and product managers
You're proactive and willing to directly lead partner calls, engage with cross-functional teams, and execute operational strategies to meet partner expectations.
You’re into the details - you get close to deals and understand where we can invest to have the biggest impact
You have technical expertise - helping a partner solution the best way to use Wise Platform as you are discussing commercial and legal terms
You are passionate about high growth businesses and have a desire to contribute significantly to our overarching Wise Platform mission.
Proficiency in Bahasa Indonesia is an advantage to facilitate seamless communication and relationship building with regional partners and banking stakeholders based in Indonesia.
Total Compensation (Base + RSUs): est. SGD 204000 - 264000
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
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Job Ad Salary Range: From 204,000 SGD Base + RSUs
Wise enables international money transfers with lower fees by using a peer-to-peer model to match transfers across borders. It offers a multi-currency account for holding and managing money in different currencies and provides an API for businesses to integrate Wise transfers into their platforms. Unlike traditional banks that charge higher fees and poor exchange rates, Wise uses transparent, small-per-transaction fees and real-time exchange rates to reduce costs. Its approach differentiates it from competitors by emphasizing simplicity, cost transparency, and a broad API for business integration. The goal is to make cross-border payments cheaper, faster, and more transparent for individuals and businesses around the world.
Explore more opportunities at Wise