C

Cisco

Makes networking gear and security software

Solutions Engineer

Pre-Sales Solution EngineeringPosted on Nov 10
Full-timeVienna, Austria

About the Job

Requirements

  • At least 5 years of experience in Solutions Engineering or a related technical sales role within the enterprise software industry.
  • Experience configuring, deploying, or selling Splunk software and platforms in a technical, engineering, or sales capacity.
  • Experience leading technical sales cycles, including designing and presenting technical architectures to enterprise customers.
  • Experience collaborating with account teams and virtual support teams in a B2B enterprise software environment.

Responsibilities

  • Serve as the primary technical sales engineer and trusted advisor for customers and partners in Austria, driving technology adoption with local accounts and partners.
  • Design and present relevant Splunk and Cisco technical solutions based on identified business requirements to solve enterprise challenges.
  • Lead engagements with IT professionals and business decision-makers to translate strategic business needs into actionable technical requirements.
  • Guide a virtual support team of sales resources to move deals through the technical sales process efficiently.
  • Collaborate with account and connected sales teams on comprehensive customer plans to ensure joint customer success and satisfaction.
  • Work with global Splunk and Cisco teams across functions and regions.
  • Maintain knowledge of the Splunk and Cisco portfolio to drive cross-selling and upselling, create use cases, and align them to customer challenges and objectives.
  • Develop and maintain deep expertise in Splunk’s portfolio and use cases, and how they map to customer challenges and objectives.
  • Provide Sales teams with feedback on strategic customer needs, market opportunities, and competitive tactics to inform product strategy.
  • Dedicate most selling time to landing new opportunities and growing the company’s footprint within existing local accounts.
  • Lead the technical relationship with customers and partners, maintaining deep knowledge of their environments and competitor plays to position solutions effectively.
  • Use relevant tools and resources to support deals and achieve success metrics, including increased revenue and net new customer acquisition.
  • Develop and execute Technical Account Plans, acting as the Splunk CTO for customers.

Desired Qualifications

  • Five or more years of relevant experience in cybersecurity and/or observability.
  • A bachelor’s degree or commensurate experience.
  • Relevant industry or vendor certifications, such as Splunk Core Certified Power User, Splunk Enterprise Certified Architect, or Cisco certifications.
  • Practical experience with the Splunk platform or competing solutions.
  • Previous experience working directly with enterprise customers and partners in the Austrian market.
  • Ability to present complex technical concepts clearly to technical and non-technical audiences.
  • Availability to travel up to 50% to visit prospects and customers across Austria, and internationally if needed.
  • Fluency in written and spoken English and German.

About the Company

Cisco

Makes networking gear and security software

Cisco makes the switches and routers that connect offices, data centers, and cloud services, and it also sells cybersecurity tools and Webex video meetings to businesses and governments. It was one of the first companies to sell routers that let different kinds of computer networks exchange data, and in 2000 it briefly became the world's most valuable company. Customers run its network gear, from Wi-Fi access points to AI data center systems, with Cisco software that sets up and secures the network, while its Splunk unit searches computer logs to catch outages and attacks. Cisco earns money from hardware sales, software subscriptions, and support contracts. It was founded in 1984 and is based in San Jose, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Jose, CA
Founded
1984

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