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Acuity

Accounting services from bookkeeping to CFOs

Senior Director Global Payroll Operations

People & HRUpdated on Nov 14
Full-timeRemote in USA$164.9k - $356.1k

About the Job

Requirements

  • A bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field is required.
  • At least 15 years of progressive global payroll and time-management experience, including the past 7 years leading multi-country operations, transformation, compliance, and senior-level teams.
  • Experience leading payroll and time operations in large, complex multinational organizations, including global transformation, multi-country vendor management, acquisitions or divestitures, and highly regulated environments.
  • Ability to lead complex, multi-country payroll and time operations, set enterprise direction, and create accountability across global, regional, and local teams.
  • Ability to translate business and workforce strategies into a scalable global payroll roadmap, service-delivery model, governance structure, and clearly defined decision rights.
  • Ability to explain complex payroll, tax, compliance, technology, and vendor issues in clear business terms and influence senior leaders across HR, Finance, Tax, Legal, Technology, Audit, and Procurement.
  • Demonstrated success leading global operating-model redesign, process standardization, platform implementations, vendor transitions, country deployments, adoption, and sustainable change.
  • Ability to establish service levels and performance measures, lead executive escalations and contract negotiations, evaluate sourcing models, and hold third-party providers accountable for outcomes.
  • Ability to build high-performing, culturally diverse teams, develop leaders, manage through influence, and align stakeholders around shared standards, decisions, and service outcomes.
  • Ability to manage high-risk payroll disruptions with sound judgment and composure and maintain effective business-continuity, disaster-recovery, escalation, and recovery plans.
  • Ability to travel up to 20% for business.

Responsibilities

  • Define and execute the global payroll and time strategy, operating model, governance framework, and transformation roadmap.
  • Establish scalable global standards that support business growth, acquisitions, regulatory compliance, and evolving workforce needs.
  • Lead end-to-end global payroll and time operations to ensure accurate, timely, compliant service delivery.
  • Drive continuous improvement through performance metrics, operational excellence, risk management, and service quality enhancements.
  • Advise executive leadership on payroll and time strategy, performance, compliance, and investments.
  • Build partnerships across HR, Finance, Tax, Legal, Technology, and business leaders to align solutions with enterprise priorities.
  • Oversee global payroll compliance, tax administration, statutory reporting, and internal controls.
  • Ensure regulatory requirements are met, risks are proactively managed, and audit readiness is maintained.
  • Establish governance, performance management, escalation protocols, and accountability frameworks.
  • Monitor operational, financial, compliance, and technology risks while driving transparency and measurable outcomes.
  • Lead relationships with payroll, time, technology, and managed-service providers.
  • Oversee vendor performance, service delivery, contract management, negotiations, and value realization.
  • Sponsor and lead global transformation initiatives, including process standardization, automation, technology implementation, vendor transitions, and operating-model enhancements.
  • Build and develop a high-performing global team, foster accountability and leadership capability, support succession planning and collaboration, and promote continuous improvement and inclusion.

Desired Qualifications

  • A master's degree is preferred.
  • PMP certification is preferred.
  • Experience with shared-services or outsourced delivery models is preferred.

About the Company

Acuity

Accounting services from bookkeeping to CFOs

Acuity provides accounting services designed for high-growth startups, offering everything from virtual bookkeeping to fractional CFOs. It combines highly certified people, proven processes, and world-class accounting technologies to manage a company’s books and financial reporting. Clients access a range of services tailored to their needs, from day-to-day bookkeeping to strategic financial guidance, all supported by standardized workflows and advanced software. This makes Acuity different from competitors by focusing specifically on startups and growth-stage businesses, delivering a full spectrum of accounting functions under one roof and emphasizing scalable processes and tech. The goal is to let startups concentrate on building their business while Acuity handles their financial operations and helps them scale efficiently.

Company size
51-200
Company stage
Seed
Total funding
$1.5M
Headquarters
Atlanta, GA
Founded
2004

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