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Acuity

Accounting services from bookkeeping to CFOs

Senior Director Global Payroll Operations

Full-TimeUpdated on 10/21/2026
$164.9k - $356.1k+ Commissions/incentive compensation
Expert
Bachelor's, Master's
Conyers, GA, USA
RemoteOpen to applicants residing anywhere in the United States. Travel may be required up to 20%.
People & HR

About the job

Requirements
  • A bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field is required.
  • At least 15 years of progressive global payroll and time-management experience, including the past 7 years leading multi-country operations, transformation, compliance, and senior-level teams.
  • Experience leading payroll and time operations in large, complex multinational organizations, including global transformation, multi-country vendor management, acquisitions or divestitures, and highly regulated environments.
  • Ability to lead complex, multi-country payroll and time operations, set enterprise direction, and create accountability across global, regional, and local teams.
  • Ability to translate business and workforce strategies into a scalable global payroll roadmap, service-delivery model, governance structure, and clearly defined decision rights.
  • Ability to explain complex payroll, tax, compliance, technology, and vendor issues in clear business terms and influence senior leaders across HR, Finance, Tax, Legal, Technology, Audit, and Procurement.
  • Demonstrated success leading global operating-model redesign, process standardization, platform implementations, vendor transitions, country deployments, adoption, and sustainable change.
  • Ability to establish service levels and performance measures, lead executive escalations and contract negotiations, evaluate sourcing models, and hold third-party providers accountable for outcomes.
  • Ability to build high-performing, culturally diverse teams, develop leaders, manage through influence, and align stakeholders around shared standards, decisions, and service outcomes.
  • Ability to manage high-risk payroll disruptions with sound judgment and composure and maintain effective business-continuity, disaster-recovery, escalation, and recovery plans.
  • Ability to travel up to 20% for business.
Responsibilities
  • Define and execute the global payroll and time strategy, operating model, governance framework, and transformation roadmap.
  • Establish scalable global standards that support business growth, acquisitions, regulatory compliance, and evolving workforce needs.
  • Lead end-to-end global payroll and time operations, ensuring accurate, timely, compliant service delivery.
  • Drive continuous improvement through performance metrics, operational excellence, risk management, and service quality enhancements.
  • Serve as a trusted advisor to executive leadership on payroll and time strategy, performance, compliance, and investments.
  • Build partnerships across HR, Finance, Tax, Legal, Technology, and business leaders to align solutions with enterprise priorities.
  • Oversee global payroll compliance, tax administration, statutory reporting, and internal controls; ensure regulatory requirements are met, risks are proactively managed, and audit readiness is maintained.
  • Establish governance, performance management, escalation protocols, and accountability frameworks; monitor operational, financial, compliance, and technology risks while driving transparency and measurable outcomes.
  • Lead relationships with payroll, time, technology, and managed-service providers; oversee vendor performance, service delivery, contract management, negotiations, and value realization.
  • Sponsor and lead global transformation initiatives, including process standardization, automation, technology implementation, vendor transitions, and operating-model enhancements that improve efficiency and scalability.
  • Build and develop a high-performing global team; foster accountability, leadership capability, succession planning, collaboration, and a culture of continuous improvement and inclusion.
Desired Qualifications
  • A master's degree is preferred.
  • PMP certification is preferred.
  • Experience with shared-services or outsourced delivery models is preferred.

About the company

Acuity provides accounting services designed for high-growth startups, offering everything from virtual bookkeeping to fractional CFOs. It combines highly certified people, proven processes, and world-class accounting technologies to manage a company’s books and financial reporting. Clients access a range of services tailored to their needs, from day-to-day bookkeeping to strategic financial guidance, all supported by standardized workflows and advanced software. This makes Acuity different from competitors by focusing specifically on startups and growth-stage businesses, delivering a full spectrum of accounting functions under one roof and emphasizing scalable processes and tech. The goal is to let startups concentrate on building their business while Acuity handles their financial operations and helps them scale efficiently.

Company Size

51-200

Company Stage

Seed

Total Funding

$1.5M

Headquarters

Atlanta, Georgia

Founded

2004

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Simplify Jobs

Simplify's Take

What believers are saying

  • Acuity's June 2026 blog and services pages show active client acquisition and content velocity.
  • Sorren backing expands tax depth, niche expertise, and cross-firm resources for complex clients.
  • Serving 1,000-plus companies proves repeatable demand across startups, ecommerce, SaaS, and creative agencies.

What critics are saying

  • Kenji Kuramoto left for Basis in April 2026, weakening Acuity's founder-led brand.
  • Acuity's 2025 Sorren merger and rebrand can confuse clients and erode loyalty.
  • Basis's $100 million AI push threatens CAS firms by automating accounting workflows.

What makes Acuity unique

  • Acuity, powered by Sorren, combines bookkeeping, tax, controller, and fractional CFO services.
  • Dedicated humans plus cloud tools like QuickBooks, Xero, Gusto, and BILL reduce friction.
  • No-contract, transparent pricing and Slack access fit startups needing flexible finance support.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Paid Vacation
  • Gym Membership

Growth & Insights and Company News

Headcount

6 month growth

-3%

1 year growth

-3%

2 year growth

-3%
Associated Press
Oct 1st, 2026
Acuity reports $4.6B full-year sales, up 7%, with adjusted diluted EPS rising 11% to $19.90

Acuity Inc. reported fiscal fourth-quarter 2026 net sales of $1.2 billion, up 3% year-over-year, and full-year sales of $4.6 billion, up 7%. The industrial technology company posted diluted earnings per share of $5.63 for the quarter, up 56%, and $17.05 for the full year, up 36%. Adjusted diluted EPS reached $5.77 in Q4, an 11% increase, and $19.90 for the full year, also up 11%. The company generated $826 million in cash flow from operations during fiscal 2026. During the quarter, Acuity received $44.9 million in tariff refunds and incurred $17.8 million in special charges related to product portfolio and supply chain initiatives. The company repaid $200 million of its term loan, increased its dividend by 18%, and repurchased over 940,000 shares for $287.2 million.

Hypepotamus, Inc.
Apr 7th, 2025
Acuity Behavioral Health Raises $1.5M

Atlanta-based Acuity Behavioral Health, led by CEO Jim Szyperski, has raised $1.5M to address the rising demand for mental and behavioral health services. The company aims to enhance inpatient psychiatric care with its AI-powered Behavioral Health Acuity Index (BHAI), which provides clinical decision support and helps hospitals forecast staffing needs based on behavioral health demands.

Hypepotamus, Inc.
May 17th, 2023
Cybersecurity Startup “Hooks” $5 Million Seed Round From Regional Investor

10. Zachary Eikenberry has noticed a shift in how companies are thinking about cybersecurity training recently. Before, it was considered more of a “vitamin” boost. But now, Eikenberry said enterprises are viewing it as a necessary painkiller.