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Johnson & Johnson

Makes prescription drugs and medical devices

Director – Supply Chain Reliability

Supply Chain ManagementPosted on Nov 10
Full-time

About the Job

Requirements

  • A minimum of 10 years of relevant work experience is required.
  • Experience in Supply Chain Management is required.
  • Demonstrated business process ownership and deep expertise in end-to-end supply chain processes, including Planning, Manufacturing, Quality, Delivery, and/or Procurement, are required.
  • Proven experience leading enterprise performance management systems and governance frameworks is required.
  • A strong understanding of supply chain reliability, risk management, and continuous improvement methodologies is required.
  • Demonstrated experience driving large-scale digital transformations, embedding new capabilities, and leading change management initiatives is required.
  • Strong leadership and influencing skills, including the ability to align senior stakeholders across complex organizations, are required.
  • Strong people leadership skills, including coaching, talent development, performance management, and succession planning, are required.
  • Strong analytical and problem-solving capabilities, including experience translating data into strategic actions, are required.
  • Proficiency in English, with excellent written and verbal communication skills, is required to communicate effectively and professionally.
  • An advanced degree or a field of study in Business, Supply Chain, Engineering, or a related field is preferred.
  • A minimum of a Bachelor's/University or equivalent degree is required.

Responsibilities

  • Define and lead the enterprise-wide strategy for end-to-end supply chain performance management and reliability.
  • Establish a vision connecting performance insights to reliability outcomes and promote a proactive, data-driven culture across functions.
  • Own the design and deployment of standardized performance management frameworks, including enterprise scorecards, key performance indicator definitions, and tiered review processes.
  • Ensure alignment and transparency from executive-level performance down to site operations.
  • Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues.
  • Lead prioritization and governance of reliability initiatives to ensure sustainable resolution and measurable performance impact.
  • Build, lead, and develop a high-performing team focused on supply chain performance management and reliability.
  • Define team roles, priorities, and development pathways while fostering accountability, innovation, and continuous improvement.
  • Oversee advancement of digital tools and platforms, such as OPM, to enable real-time performance visibility and insights.
  • Drive automation of metrics, targets, and commentary, using advanced analytics and artificial intelligence to enhance decision-making.
  • Partner across supply chain and adjacent functions to align performance standards, metrics, and improvement initiatives.
  • Influence senior stakeholders to drive accountability and adoption of standardized ways of working.
  • Establish enterprise methodologies for detecting performance risks and systemic issues.
  • Lead cross-functional deep dives and facilitate resolution of complex challenges affecting service, quality, and cost.
  • Drive continuous improvement through structured performance insights, After Action Reviews, and reliability-focused initiatives.
  • Integrate standard methodologies into performance routines and operational processes.
  • Lead organizational change to embed performance management and reliability as core capabilities.
  • Develop training, playbooks, and communication strategies to drive adoption and sustainment of new ways of working.
  • Travel up to 15% domestically and/or internationally as required.
  • Work on-site at least three days each week, with the option of two remote workdays each week.

Desired Qualifications

  • Experience in pharmaceutical, healthcare, or regulated environments.
  • Experience integrating artificial intelligence and advanced analytics into supply chain decision-making.
  • Knowledge of Johnson & Johnson supply chain operating models, systems, and performance management frameworks.
  • Proven ability to synthesize complex operational, financial, and technical data into executive-level insights and recommendations.

About the Company

Johnson & Johnson

Makes prescription drugs and medical devices

Johnson & Johnson develops prescription medicines and makes medical devices for hospitals, and unlike most big drugmakers, it runs both businesses under one roof. In 2015, its Darzalex became the first antibody drug approved for multiple myeloma, a blood cancer. Its medicines treat cancer, immune diseases such as psoriasis, and mental illnesses such as depression, and patented drugs bring in most of its sales. Its MedTech unit makes heart pumps, catheters that treat irregular heartbeats, surgical sutures, and Acuvue contact lenses. It was founded in 1886 to make sterile surgical dressings, is based in New Brunswick, New Jersey, and spun off its consumer brands, such as Tylenol and Band-Aid, as Kenvue in 2023.

Company size
10,001+
Company stage
IPO
Headquarters
New Brunswick, NJ
Founded
1886

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