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Allegion

Security hardware and access control systems

Lead Site Reliability Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • A degree in computer science, networking, or a related IT field, and/or equivalent practical experience.
  • Eight or more years of combined software/IT experience, including five or more years in a Site Reliability Engineering, DevOps, or systems reliability role.
  • Demonstrated experience owning service-level indicator and service-level objective design, error budget policy, and capacity planning across multiple services or products.
  • Proven track record leading incident response and blameless postmortems, including for high-complexity or high-impact incidents.
  • Hands-on experience with at least one major cloud platform, AWS or Azure, and container orchestration such as Kubernetes, EKS, or AKS; proficiency in either platform is acceptable.
  • Experience with infrastructure-as-code tools such as Terraform, CloudFormation, or Bicep/ARM and continuous integration/continuous delivery pipelines such as GitHub Actions, Azure DevOps, Jenkins, or GitLab.
  • Strong scripting and automation skills with Python, Go, Bash, or similar tools to eliminate toil and build reliability tooling.
  • Experience with observability and monitoring platforms such as Prometheus, Grafana, Loki, Sentry, Elastic, CloudWatch, or Azure Monitor.
  • Solid understanding of networking principles, TLS/encryption concepts, REST APIs, firewalls, and load-balancing/reverse proxies.
  • Ability to evaluate and recommend reliability and automation tooling against organizational needs, weighing maturity, scalability, and cost.
  • Strong mentorship instincts and ability to influence engineering practice without direct management authority.
  • Excellent written, verbal, and presentation skills, including ability to communicate technical concepts to multiple organizational levels and senior management.
  • Experience working with and leading through remote/distributed teams.
  • Passion for Site Reliability Engineering, Agile, and security practices.

Responsibilities

  • Define and govern service-level objective/service-level indicator, error budget, recovery point objective, mean time to acknowledge, and mean time to recover frameworks across multiple products.
  • Lead capacity planning and shape reliability architecture across the production ecosystem.
  • Serve as the Site Reliability Engineering technical authority on cross-functional projects, interfacing directly with engineering management and partner teams.
  • Evaluate reliability tooling and automation frameworks against organizational needs, weighing maturity, scalability, and fit with the existing observability stack.
  • Lead incident response and blameless postmortems for high-complexity, high-impact incidents.
  • Drive toil reduction through automation and influence broader reliability culture and practices.
  • Lead the design of service-level objective frameworks, observability pipelines for metrics, logs, and traces, and incident management practices across multiple services and teams.
  • Own reliability for critical or high-complexity services, translating conceptual system requirements into concrete service-level objective, service-level indicator, recovery point objective, mean time to acknowledge, and mean time to recover specifications.
  • Provide technical leadership on multiple medium-to-high complexity reliability initiatives, guiding teams through advanced reliability challenges.
  • Lead cross-functional reliability reviews, offering expert feedback on architecture, service-level objective design, and observability coverage, and influence organizational Site Reliability Engineering standards.
  • Champion reuse of reliability tooling and automation across teams, implementing scalable solutions that maximize operational efficiency.
  • Mentor senior and mid-level Site Reliability Engineers and consult on Site Reliability Engineering methods and procedures with guidance from senior leadership.
  • Drive an artificial-intelligence-first culture to reduce toil and repetitive operational work.
  • Apply enterprise security policies and standards across operational and reliability work.
  • Represent the Site Reliability Engineering function in cross-functional forums, translating reliability outcomes into business impact.
  • Stay current with emerging reliability, observability, and automation technologies and recommend adoption where it improves organizational outcomes.

Desired Qualifications

  • Experience productionizing or supporting machine-learning model serving or observability, such as Azure ML, KServe, Seldon, or MLflow.
  • Familiarity with SOC 2 or similar compliance/audit processes.
  • Experience with configuration management tools such as Ansible.
  • Experience setting up performance/load-testing environments.

About the Company

Allegion

Security hardware and access control systems

Allegion provides security solutions for doors and nearby areas worldwide, serving homes, businesses, schools, and other organizations. Its products include mechanical locks that physically secure entries, electronic access control systems that grant entry via credentials or codes, and biometric scanners that verify identity. The company differentiates itself with a broad global portfolio, multiple layered security technologies, strong partnerships, and a commitment to ESG principles. Its goal is to help people move safely and smoothly through spaces by delivering reliable security solutions and ongoing support.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1908

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