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Mondelez International

Makes cookies, chocolate, gum and candy worldwide

Food Service Business Development Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeShanghai, ChinaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or above; food science, marketing, or business administration is preferred.
  • At least 5 years of B2B food-industry sales experience and familiarity with food ingredient, raw material, flavor, and additive supply chains.
  • A successful track record developing and managing major restaurant, tea-drink, or bakery chain customers.
  • Familiarity with the full process from identifying customer needs and customizing solutions through negotiation, contracting, and after-sales service.
  • Ability to understand customer business models and pain points and provide differentiated solutions.
  • Ability to collaborate across departments, communicate with senior stakeholders, and advance complex projects.
  • Ability to use data analysis to optimize sales strategies.
  • Ability to independently manage multiple high-priority projects in a fast-paced environment.

Responsibilities

  • Own end-to-end development and long-term relationships with leading restaurant, tea-drink, and bakery chain customers, and achieve sales targets.
  • Understand customer needs and provide customized product combinations, including application solutions and seasonal limited-edition flavor development, to drive product launches and penetration.
  • Coordinate research and development, supply chain, and marketing teams to deliver customer projects efficiently.
  • Develop annual regional sales plans for key accounts, break down targets, and monitor execution.
  • Analyze industry trends and competitor activity and optimize product pricing, promotions, and customer partnership models.
  • Use data-driven decisions to improve customer repeat purchases and value per account.
  • Work with marketing, research and development, and supply chain teams to develop new products and iterate existing products.
  • Coordinate resolution of customer complaints and after-sales issues to maintain brand reputation and customer satisfaction.
  • Collect customer feedback, identify market needs, and inform product innovation and strategic adjustments.
  • Participate in industry exhibitions and customer summits to raise brand influence and build industry relationships.

Desired Qualifications

  • Food-industry research and development or technical-support experience.

About the Company

Mondelez International

Makes cookies, chocolate, gum and candy worldwide

Mondelez International makes snack foods sold in grocery stores, convenience shops and online from North America and Europe to Latin America, Asia and Africa. Its brands include Oreo and Chips Ahoy cookies, Cadbury, Milka and Toblerone chocolate, Trident gum and Halls cough drops. The company runs factories around the world, buys large amounts of cocoa and wheat, and ships finished snacks to retailers and distributors. It earns money by selling these branded snacks at wholesale, and it grows by adding local brands and buying regional bakeries and snack makers. Mondelez took its current name in 2012, when Kraft Foods split off its North American grocery business, and is based in Chicago.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1903

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