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Insperity

HR outsourcing and payroll services provider

HCM Time & Absence Analyst

Implementation & Technical Account ManagementPosted on Nov 11
Full-time$62.5k - $75k

About the Job

Requirements

  • A bachelor's degree in Management Information Systems or a related field, or four years of related experience, is required.
  • Three to five years of experience in systems integration or enterprise-class human resource management system product implementation is required.
  • Experience communicating technical and project information in a business context is required.
  • Experience delivering quality, on-time business solutions to a diverse customer base is required.
  • Ability to multitask and complete specific tasks with minimal direction is required.
  • Experience with SQL or FoxPro databases is required.
  • Knowledge of human resources and payroll processes is required.
  • Solid interpersonal skills for interfacing with coworkers and customers are required.
  • Excellent written and verbal presentation skills are required.
  • Strong customer relations, time management, and organizational skills are required.

Responsibilities

  • Consult with customers' key decision makers about their current human capital management system configuration and needs.
  • Configure, document, test, and validate workflows and processes for human resources, payroll, compensation, time tracking, absence, talent, recruiting, learning, benefits, security, and reporting.
  • Optimize systems in client environments by entering federal, state, and local tax rules, time and attendance plan rules, and accrual options.
  • Lead project-planning meetings with clients and internal partners to outline project timelines and set expectations.
  • Design customized training to educate customers on software functionality, including the Insperity Workday product and other software applications.
  • Travel to designated client sites to provide training.
  • Maintain customer service standards to support customer satisfaction and retention.
  • Champion customer needs and resolve open issues identified during data conversion and onboarding.
  • Develop relationships within customer organizations to integrate project deliverables and meet customer business goals and metrics defined in project plans.
  • Stay current on new products, industry trends, and customer training needs.
  • Maintain client training materials.

Desired Qualifications

  • Workday certification is preferred.
  • Certified Payroll Professional (CPP) certification is preferred.

About the Company

Insperity

HR outsourcing and payroll services provider

Insperity provides HR and payroll outsourcing for small and mid-sized businesses. It combines HR administration, payroll, benefits, and risk and compliance with a cloud-based HR platform and dedicated support. It outsources administrative HR tasks while giving clients tools to manage hiring, payroll, benefits, and compliance, often through a professional employer organization (PEO)-style model. Its goal is to help owners focus on strategic priorities by handling complex HR tasks and improving workforce performance.

Company size
Not listed
Company stage
IPO
Headquarters
Linden, TX
Founded
1986

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