IT System Administrator
About the job
- A bachelor's degree in Computer Science, Networking, or another related discipline.
- Good working knowledge of cloud infrastructure, networking, information security, computer systems, hardware, and software.
- Experience supporting hardware and software issues on Mac and Windows operating systems.
- Working knowledge of networking protocols and setup, including Ethernet, wireless networks, TCP/IP, DNS, DHCP, and VPN.
- Strong written documentation skills for ticket notes, standard operating procedures, runbooks, troubleshooting guides, and user guides.
- Ability to work collaboratively and communicate effectively with internal and external teams.
- Communication, prioritization, and stakeholder coordination skills.
- Install, configure, and maintain hardware and software systems, including SaaS-based and internal applications such as Slack, Google Workspace, AWS WorkSpaces, GitHub, JIRA, Confluence, and VPN.
- Troubleshoot and resolve hardware and software issues reported by internal users, and manage the support-ticketing process.
- Monitor network and system performance, including network security and security logs.
- Act as the IT liaison for new hires, create accounts, and set up their hardware.
- Train users on new hardware and software.
- Support office audio and video equipment and printers.
- Manage corporate asset lifecycles and purchase forecasts to maintain accurate inventory records.
- Work with the shared-space owner to set up and optimize office network equipment, and troubleshoot issues with network and ISP vendors.
- Work with internal teams or vendors to resolve technical issues.
- Support information security audits.
- Experience with modern SaaS tools and open-source software.
- Basic AWS console and access support exposure.
- Familiarity with JQL, Google Apps Script, APIs, webhooks, and JSON.
- Experience with asset inventory or CMDB tools.
- ITIL fundamentals, including incident, request, escalation, and problem management.
About the company
YouTrip offers a multi-currency mobile wallet with a Mastercard (physical and virtual) for payments, focusing on travelers and SMEs who deal with multiple currencies. Users load funds, exchange currencies in-app at wholesale rates, and pay with the card in 150+ countries or transfer money internationally to 40+ countries. The service is transparent about fees, charges no foreign exchange fees, and uses wholesale rates rather than retail; it also provides YouBiz, a corporate card with unlimited 1% cashback for all spending. Its goal is to make cross-border spending cheaper and simpler for individuals and small to medium-sized businesses by providing affordable multi-currency wallets, flexible payments, and straightforward corporate expense tooling.
Company Size
201-500
Company Stage
Series B
Total Funding
$105.5M
Headquarters
Singapore, Singapore
Founded
2016
Get referred to YouTrip
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Simplify's Take
What believers are saying
- On May 28, 2026, YouTrip said it already secured licenses for two more markets.
- On August 19, 2026, YouTrip launched its 8th birthday campaign with 3% cashback.
- YouTrip's Singapore site updated August 26, 2026, advertising zero ATM fees from June 15.
What critics are saying
- On February 24, 2026, transaction declines and delayed charges hit users, damaging trust.
- Australia expansion and two planned markets intensify direct competition with Wise and Revolut.
- YouTrip funds are not SDIC-insured; a safeguarding failure triggers a fatal run.
What makes YouTrip unique
- YouTrip Family launched May 28, 2026, giving parents up to 10 child accounts.
- YouTrip entered Australia on January 6, 2026, its third active market.
- YouBiz gives Singapore SMEs S$0 monthly fees, unlimited 1% cashback, and 0% FX fees.
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Benefits
- Hybrid Work Options