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Vanderlande Industries

Baggage handling and parcel sorting automation

Gewährleistungskoordinator

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeM. Gladbach, GermanyNo salary listed

About the Job

Requirements

  • Completed technical vocational training and further qualification as a master craftsman or technician in electrical engineering, mechatronics, or a comparable field.
  • Initial professional experience with automated systems, ideally in logistics.
  • Knowledge of mechanics, warranty management, and Microsoft Office.
  • Very good German and English skills.
  • Willingness to travel internationally occasionally.
  • Structured, independent, and customer-oriented working style.

Responsibilities

  • Support project handover from implementation to service and review warranty claims.
  • Provide technical customer support during the warranty phase and handle customer complaints, including on-site when needed.
  • Coordinate internal analysis of complex faults and develop tailored solutions with internal specialist departments.
  • Manage costs responsibly and oversee the commercial aspects of warranty operations.
  • Monitor quality-related matters affecting systems and service processes.
  • Coordinate communication between customers and subcontractors throughout the warranty period.
  • Document and follow up on warranty cases, including escalation management.
  • Contribute to improving internal processes to continuously improve quality and efficiency.

Desired Qualifications

  • Expertise in cost management or quality management.

About the Company

Vanderlande Industries

Baggage handling and parcel sorting automation

Vanderlande Industries designs and builds automated logistics systems for baggage handling, parcel sorting, and warehouse inventory management. Its products include conveyors, sortation equipment, and automated material handling systems used by airports, parcel and e-commerce companies. The systems work by moving, sorting, and tracking items through large, integrated conveyors and robotic equipment to automate the flow of bags, parcels, and goods across logistic hubs and airports. Vanderlande differentiates itself through its focus on large-scale, end-to-end airport and warehouse automation, backed by decades of experience and integration with Toyota Industries Corporation, which provides global scale and backing for automated logistics solutions. The company’s goal is to enable efficient, reliable, and scalable movement of people and goods by delivering turnkey automation systems that optimize baggage handling, sorting accuracy, and overall throughput in high-volume environments.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Veghel, Netherlands
Founded
1949

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