In PersonIn-person rover role across clinics in Northglenn, Lakewood, Englewood, and Aurora; travel between locations is required.
Medical, Clinical & VeterinaryClinical Support & Patient Administration
About the job
Requirements
A high school diploma or equivalent is required.
A Certified Medical Assistant credential or equivalent certification is required.
A valid driver's license is required.
Reliable transportation is required for travel between clinic locations.
The candidate must be willing to travel to multiple rural locations as needed.
The candidate must be able to communicate professionally with patients, insurance companies, providers, and coworkers.
The candidate must be able to prioritize tasks and manage time effectively in a busy clinic setting.
The candidate must be reliable and punctual.
Responsibilities
Coordinate with patients to schedule and reschedule appointments.
Submit and track insurance prior authorizations to ensure timely treatment for patients.
Take and record patient vital signs, perform injections, and communicate with patients about their treatment.
Serve as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.
Communicate respectfully and professionally with providers and other medical staff.
Assist with clinic administration, including managing clinic data, filing paperwork, maintaining patient records, and supporting smooth clinic operations.
Assist with opening and closing the clinic, including facility cleaning and paperwork management.
Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.
Travel between clinic locations as needed.
Desired Qualifications
Phlebotomy skills are highly desirable.
Comfort using Google Docs, Sheets, and other Google applications.
Previous experience with Electronic Medical Records systems is preferred, with at least one year noted.
Ability to learn and adapt to multiple patient medical record platforms.
Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus.
500.00 Sign on bonus
About Porch Light Health:
Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT), Methadone treatment, and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator Medical Assistant to join our growing team in a fast-paced, dynamic medical setting.
This is a rover position between the following locations: Northglenn, Lakewood, Englewood, and Aurora clinics.
Location: Porch Light Health Clinic
Job Type: Full-Time
Pay: $22-27/hr. (based on education, experience, and location)
Hours: 40 hours per week, Tues-Saturday
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Responsibilities and Duties:
As a Medical Assistant at Porch Light Health, you will be expected to perform a combination of clinical and administrative tasks to support both our medical team and our patients. Specific responsibilities include, but are not limited to:
Booking and Rescheduling Appointments:
Coordinate with patients to schedule and reschedule appointments efficiently.
Managing Prior Authorizations:
Submit and track insurance prior authorizations to ensure timely treatment for patients.
Patient Monitoring and Communication:
Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.
Insurance Liaison:
Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.
Provider Communication:
Maintain respectful and professional communication with providers and other medical staff.
Clinic Administration:
Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation.
Clinic Operations:
Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently.
Patient Education and Support:
Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.
Qualifications and Skills:
The ideal candidate will possess the following qualifications and skills:
Certified Medical Assistant (CMA)
○ Registered Medical Assistant (RMA) or other relevant certification is also acceptable.
Phlebotomy Experience:
○ Phlebotomy skills are highly desirable.
Proficiency in Google Suite:
○ Comfortable using Google Docs, Sheets, and other Google applications.
Experience with EMR Systems:
○ Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year).
Ability to Navigate Multiple Patient Medical Record Platforms:
○ Capable of learning and adapting to various patient management systems.
Strong Communication Skills:
○ Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner.
Time Management Skills:
○ Ability to prioritize tasks and manage time effectively in a busy clinic setting.
Dependability and Reliability:
○ Must be reliable, punctual, and willing to travel to multiple rural locations as needed.
Transportation:
○ Reliable transportation is required for travel between clinic locations.
Job Requirements:
Education:
○ High school diploma or equivalent.
○ Certified Medical Assistant (CMA), or equivalent certification.
Experience:
○ At least 1 year of experience with EMR systems is preferred.
○ Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus.
○Valid Driver's License
Work Setting:
○ In-person at the clinic.
○ Denver Region Clinics
Work Hours:
○ Shifts may differ depending on opening.
○ Typically 8-hour shifts, 40 hours per week.
○ Rotating Saturdays required.
Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.