Distinguished Speech Scientist @ ASAPP

INACTIVE

Full-Time

Distinguished Speech Scientist

Posted on 10/6/2022

ASAPP

201-500 employees

AI-powered contact center automation solutions

Robotics & Automation

AI & Machine Learning

Senior

Mountain View, CA, USA

Required Skills

Natural Language Processing (NLP)

Requirements

M.S. or Ph.D. in Computer Science, Computer Engineering, or Electrical Engineering
8+ years of experience in industry, academia, and/or non-profit research organizations preferred
Proven record of strategic research leadership, including the ability to drive research programs and partnerships with stakeholders
Exceptional written and verbal communication skills to scientific, patient, and lay audiences
Strong hands-on engineering skill with experience of writing production-level code
Ability to thrive in an entrepreneurial, fast-paced, solution-oriented, and highly-collaborative environment

Responsibilities

Drive research innovations to deliver state-of-the-art speech recognition for contact centers
Develop strategic partnerships with NLP research leaders to jointly optimize speech and NLP systems
Lead speech research collaborations, coach junior researchers, and demonstrate R&D principles

At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.

This role is onsite or hybrid flexible. We have offices in New York City, Northern California, and Bozeman.

What you’ll do

Drive research innovations to deliver state-of-the-art speech recognition for contact centers
Develop strategic partnerships with NLP research leaders to jointly optimize speech and NLP systems
Lead speech research collaborations, coach junior researchers, and demonstrate R&D principles

What you’ll need

M.S. or Ph.D. in Computer Science, Computer Engineering, or Electrical Engineering
8+ years of experience in industry, academia, and/or non-profit research organizations preferred
Proven record of strategic research leadership, including the ability to drive research programs and partnerships with stakeholders
Exceptional written and verbal communication skills to scientific, patient, and lay audiences

What we’d like to see

Strong hands-on engineering skill with experience of writing production-level code
Ability to thrive in an entrepreneurial, fast-paced, solution-oriented, and highly-collaborative environment.

Benefits

Competitive compensation with stock options
Comprehensive medical, vision, and dental insurance
401k matching
Fitness and wellness stipend
Mobile phone reimbursement
Mental well-being benefits
Professional learning and development stipend
Parental leave, including adoptive and foster parents
3 weeks paid time off (increases with tenure) and unlimited sick leave

ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-AG1 #LI-Hybrid

ASAPP

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ASAPP excels in delivering AI-powered solutions tailored for optimizing contact center operations. By integrating technologies such as machine learning, speech recognition, and natural language processing, the company enhances customer interactions and elevates operational efficiency for major organizations. A career here offers the chance to be at the forefront of implementing advanced AI tools in a transformative sector, providing a dynamic and technically rich environment for professionals.

Company Stage

Series C

Total Funding

$387.6M

Headquarters

New York, New York

Founded

2014

Growth & Insights

Headcount

6 month growth

↓ -4%

1 year growth

↓ -1%

2 year growth

↑ 6%

Benefits

Learning & Development

Comprehensive Health Benefits

Daily Catered Meals

Vacation

401K Program

Family Leave

INACTIVE