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Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Lead Site Specialist

Inventory Control & Cycle CountingConfirmed live in the last 24 hours
Full-timeCambridge, MA, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 3 years of progressive, proven experience is required, including experience in customer-facing, retail stocking, warehouse operations, or inventory control roles.
  • Leadership abilities and interpersonal skills are required to lead and enhance team culture.
  • Strong verbal and written communication skills, professional appearance and demeanor in interactions, and the ability to uphold company values including confidentiality are required.
  • Computer proficiency and intermediate skills in Microsoft Office are required.
  • Strong analytical abilities to solve problems, make timely decisions, rebalance staff workloads, and coordinate overlapping priorities in a fast-paced work environment are required.
  • Ability to lift, push, and pull 30–40 pounds consistently and lift 50 pounds occasionally, including using pushcarts and pallet jacks, is required.
  • Ability to stand or walk for prolonged periods is required.
  • Ability to work overtime as needed is required.
  • Successful completion of pre-employment screening, including background check and drug test, and any customer-mandated screening, credentialing, or badging requirements is required.

Responsibilities

  • Direct daily workflow for a small team under the site lead and/or supervisor to support customer service and contractual obligations.
  • Oversee service offerings that may include order, stockroom, and dock management; procurement; material handling; chemical tracking; glass wash; and pipette services.
  • Verify chemical inventory levels, locations, and expiration dates by performing bench audits and full-cycle counts using barcode scanners.
  • Receive, inspect, label, and store incoming chemical shipments according to compatibility guidelines and Department of Transportation regulations.
  • Monitor stock levels, recognize events, troubleshoot process failures, and perform root cause analysis.
  • Monitor order progress, identify potential delays, and suggest workflow improvements.
  • Assist customers with order-related tasks through SAP/Oracle, Salesforce, and electronic data interchange portals, including entering, updating, canceling, or expediting orders and returns.
  • Deliver the committed contractual scope of work and assist with tracking business metrics.
  • Implement standard operating procedures, conduct site audits, and assist with the annual physical inventory.
  • Serve as a trainer and subject-matter expert by developing and delivering training materials.
  • Support Practical Process Improvement initiatives.
  • Represent Thermo Fisher Scientific professionally and positively at customer locations.
  • Support safety programs, including hazard identification, inspections, and incident reporting or investigations as required.
  • Perform other responsibilities as assigned by management.

Desired Qualifications

  • An associate degree in a related field, or a combination of education and experience demonstrating the required skills; military service or training may also be considered in lieu of a degree.
  • Experience or certification with ULSIM and DFO/MF systems, and Power BI.
  • Experience informally mentoring peers or leading small process initiatives.

About the Company

Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Thermo Fisher Scientific makes and sells the instruments, chemicals, consumables and lab services that drug companies, hospitals, universities and industrial labs use for research, testing and production. Its products cover work from gene sequencing and protein analysis to diagnostic tests and lab freezers, and its distribution arm ships supplies to labs worldwide. Drug developers also hire it to run clinical trials and to manufacture medicines under contract. It earns money from consumables that labs buy again and again, along with instrument sales, service contracts and outsourcing fees. The company traces its roots to Thermo Electron, founded in 1956, which merged with Fisher Scientific in 2006, and it is based in Waltham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Waltham, MA
Founded
1956

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