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Johnson Controls

Provides smart building technology and services

HVAC Pre Sales Field Engineer - Global Center of Excellence

Pre-Sales Solution EngineeringPosted on Nov 13
Full-timeAuburn Hills, MI, USA

About the Job

Requirements

  • High school diploma or GED.
  • Five years of field experience in HVAC operations, installation or service, or eight or more years of HVAC sales experience.
  • At least five years of field experience in HVAC, including controls, mechanical equipment, service, and/or equipment maintenance programs.
  • Experience with common IP networking practices, including basic Layer 3 concepts and functions.
  • Experience with computer-aided drafting software.
  • Strong written and oral communication skills and interpersonal skills.
  • Problem-solving skills and the ability to make sound business-conscious decisions in a stressful environment.
  • PC proficiency, including Microsoft Office 365 and SharePoint.
  • Ability to learn Johnson Controls-specific platforms, including Salesforce, Selection Navigator, NxGen, and related tools.
  • Time-management skills and the ability to prioritize and multitask.
  • Ability to drive to customer and Johnson Controls branch locations.

Responsibilities

  • Conduct timely and accurate mechanical equipment or control system surveys and on-site equipment assessments to support pre-sales requests.
  • Coordinate with subcontractor representatives to obtain bid quotes and pricing proposals for project development.
  • Prepare and deliver Center of Excellence survey documentation and related deliverables using Salesforce, Office 365, and SharePoint.
  • Work with Center of Excellence application engineers to review project costing estimates with local installation or operations management before handoff to sales.
  • Complete site survey forms and floorplan drawings with device placement in line with standardized processes.
  • Maintain familiarity with local subcontractor availability and capabilities, authorities having jurisdiction expectations, regulations, and permitting requirements.
  • Support sales and operations with pre-installation scope-of-work debriefs to help enable a smooth transition to installation teams.
  • Maintain a strong working knowledge of Johnson Controls Controls, Equipment, and Service offerings.
  • Serve as a local point of contact when on-site support is needed to facilitate customer issue resolution and handoff.
  • Perform activities in alignment with current Johnson Controls policies, procedures, programs, and services.
  • Own the accuracy, timeliness, and completeness of field assessments and deliverables, with safety and integrity guiding every visit.
  • Gather information on site, anticipate obstacles, and respond to customer and branch needs.
  • Use a disciplined, standardized approach so surveys, drawings, and documentation are consistent and ready for review.
  • Validate assumptions and share clear, candid input with sales and Center of Excellence partners.
  • Collaborate with application engineers, local operations, subcontractors, and sellers to keep projects moving smoothly.
  • Communicate scope, cost, risk, and next steps clearly to stakeholders.

Desired Qualifications

  • Two years of experience in system design and installation, or service-program cost estimating of HVAC controls or equipment in a commercial sales environment.

About the Company

Johnson Controls

Provides smart building technology and services

Johnson Controls transforms environments where people live, work, learn, and play by providing smart, healthy, and sustainable buildings. It offers comprehensive digital solutions through its OpenBlue platform, serving healthcare, education, data centers, airports, stadiums, manufacturing, and government sectors with a portfolio of building technology, software, and services focused on efficiency, safety, and sustainability. The company operates in more than 150 countries with about 100,000 experts and aims to reimagine building performance to benefit people, places, and the planet.

Company size
10,001+
Company stage
IPO
Headquarters
Cork, Ireland
Founded
1885

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