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Vinfen

Health and human services for disabilities

Lead Residential Counselor - Mental Health Services

Residential & Direct SupportPosted on Nov 5
Full-timeHyde Park, Boston, MA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A valid driver's license is required at employment; drivers using a personal vehicle must maintain adequate insurance and a safe driving record subject to annual checks.
  • Drivers must be at least 21 years old, have held a valid U.S. driver's license for at least six months, and pass a driver's screening background check.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, and climb in a physically active position.
  • Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift.
  • Ability to operate a computer and office equipment, including a calculator, copier, and printer.
  • Ability to assist Persons Served with tasks of daily living.
  • Ability to remain stationary 50% of the time as needed; bend, reach, file, sit, stand, move around the facility, and maneuver through narrow spaces or hallways.
  • Ability to speak, hear, and communicate with Persons Served, staff, and external representatives.
  • Close, distance, color, and peripheral vision, depth perception, and ability to adjust focus are required.
  • CPR certification is required within two weeks of hire.
  • First Aid certification is required within two weeks of hire.
  • Medication Administration Program certification is required within 150 days of hire.
  • Ability to establish supportive, trusting relationships with Persons Served, families, and neighbors; sensitivity to cultural, religious, ethnic, disability, and gender issues; ability to balance competing priorities, make independent judgments, and work confidentially; knowledge of personal computer applications and equipment.

Responsibilities

  • Provide direct service in a GLE/SIE residential setting and help Persons Served overcome barriers to independent living.
  • Implement Persons Served Treatment Plan interventions with coaching and support from the Team LPHA Clinician.
  • Support the Program Director by assuming assigned administrative officer roles and completing day-to-day assignments as directed.
  • Orient Persons Served who are new to the residence and collaborate with Integrated Team members to address their needs.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches.
  • Adhere to safety, maintenance, Human Rights, and other operational policies and procedures.
  • Assume Medication Officer, Safety Officer, or Human Rights Officer duties as assigned based on shift schedule in consultation with the Residential Director.
  • Schedule and facilitate weekly group meetings for residents, including menu input, and perform primary grocery shopping weekly or as needed.
  • Comply with physical-site licensing standards and regulations.
  • Store, administer, document, and dispose of medication according to Medication Administration Program requirements, funding-source regulations, and company policy; ensure compliance with Vinfen protocols and teach residents medication management.
  • Involve Persons Served in operating the residence, including meal preparation and physical-site maintenance; help residents prepare meals and maintain the site according to schedule.
  • Encourage social interaction among residents and foster a collaborative, welcoming environment for family, friends, and others important to Persons Served.
  • Serve as a resource for neighbors and advocate for Persons Served.
  • Participate in training, supervision, and staff meetings as requested; complete required documentation and incident documentation as needed.
  • Contribute to program quality-improvement goals and objectives.
  • Help Persons Served use crisis-intervention techniques, provide crisis intervention when needed, and access on-call backup when needed.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Complete the residence Infection Control Inventory and assist the Program Director with organizing surveillance testing for staff and Persons Served as needed.
  • Perform other related duties as assigned.

Desired Qualifications

  • An associate’s degree in a human service discipline is preferred.
  • One year as a residential counselor in a setting serving Persons Served facing mental health challenges is preferred.
  • One to two years of job-specific experience in the human services field is preferred.
  • Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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