Full-Time

Business Pro

Confirmed live in the last 24 hours

Apple

Apple

10,001+ employees

Designs and sells consumer electronics and software

VR & AR
Consumer Software
Fintech
Consumer Goods

Entry

United Kingdom

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  • Have experience in retail or sales, or related work experience.
  • Have extensive business solutions experience with Apple products and services.
Responsibilities
  • Establish and engage business customers by showcasing our technology and helping them discover how Apple and third-party products and solutions can enhance and support their businesses and enrich the lives of their customers and employees.
  • Proactively engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant ways to buy.
  • Serve as the go-to expert on business solutions, and mentor the store team on business customer needs and solutions.
  • Collaborate across the Apple Store in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers’ business needs.
  • Partner with leadership and cross-functional partners to transition accounts in line with account engagement strategy to help create a seamless customer experience.
  • Strategize, plan, and forecast business performance through account management, pipeline building, and opportunity management, using Customer Relationship Management (CRM) and other tools.
  • Maintain process mastery of all Retail Business programs and offerings to guarantee compliance with policies and procedures.
  • Perform other tasks as needed, including but not limited to supporting customer-facing activities.
  • Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.

Apple Inc. creates and sells a variety of technology products, including iPhones, iPads, Mac computers, and Apple Watches, along with services like the App Store and Apple Music. Its products work together seamlessly, providing a cohesive user experience that sets it apart from competitors. Apple aims to enhance customer loyalty through offerings like the Apple Card and a trade-in program, while also advancing in spatial computing for immersive experiences. The company's goal is to maintain its leadership in the technology market by delivering high-quality products and services.

Company Stage

IPO

Total Funding

$619.1K

Headquarters

Cupertino, California

Founded

1976

Simplify Jobs

Simplify's Take

What believers are saying

  • Apple's services segment provides a steady stream of recurring revenue.
  • Redesigning the Magic Mouse addresses longstanding customer complaints.
  • Apple's foldable device plans indicate future market expansion.

What critics are saying

  • Criminal complaints over Congo mineral trade could harm Apple's reputation.
  • Competition from services like Jio Cloud challenges Apple's iCloud market share.
  • Apple's electric vehicle project faces skepticism and competitive pressure.

What makes Apple unique

  • Apple's integrated hardware and software create a seamless user experience.
  • Apple's trade-in program supports sustainability and customer loyalty.
  • Apple's spatial computing innovations enhance immersive user experiences.

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